Funeral Planner (East London)

Icebolethu; East London; Sur place; ZAR 120 000 - 180 000; Plein temps

Résumé du poste

Icebolethu Group is a leading funeral services provider in South Africa, offering dignified burial solutions with a focus on service excellence. The role involves supporting the burials team, coordinating logistics, and ensuring accurate record-keeping using Easipol and Excel.

The ideal candidate has 1–2 years in administration, a Grade12 certificate, and a relevant qualification in sales or logistics or funeral industry. Driver’s license and vehicle are advantageous.

Qualifications

• Senior Certificate (Grade12) and a qualification in Sales, Logistics or Funeral industry.
• Computer literate with working knowledge of standard office software.

Responsabilités

• Provide administrative support to the burials team and coordinate logistics for funeral services.
• Plan logistics and event management for funerals with attention to detail and timeliness.
• Maintain accurate records using Easipol and Excel; ensure clients are informed of value-added services.

Connaissances

Administrative skills

Research skills

Planning and organising

Futuristic mindset

Excellent communication

Attention to detail

Formation

Senior Certificate (Grade12)

Sales/Logistics or Funeral industry qualification

Outils

Easipol

Excel

Description du poste

Icebolethu Group is an authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor and the second largest Funeral Assurance Group in South Africa. The company won the Standard Bank KZN Top Brand award in 2022 and delivers dignified burial solutions.

Minimum Qualifications

• Senior Certificate (Grade12).
• A qualification in Sales, Logistics or Funeral industry qualification.
• Computer literate.

Experience and Knowledge required

• 1–2 years of experience in administration.
• Knowledge in system Easipol is an added advantage.
• Driver’s licence (advantageous).
• Own vehicle (advantageous).

Skills Required

• Administrative skills.
• Research skills.
• Planning and organising skills.
• Futuristic mindset.
• Excellent communication skills.
• Attention to detail.

Key Performance Areas

• Logistics planning and event management for funerals.
• Provide administrative support to the burials team.
• Ensure clients are well informed of the value‑added services offered.
• Utilise relevant tools (Easipol and Excel) to maintain accurate records.
• Collaborate inter‑departmentally to deliver a zero‑defect service.
• Drive consistency and sustainability in funerals and ensure staff compliance on PPE and health and safety policies.

ICEBOLETHU EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT

NBWe are an Equal Opportunity Employer committed to creating a diverse and inclusive company culture.