Front Office & Operations Coordinator

Staff Unlimited Recruitment; Gqeberha; On-site; ZAR 112,000 - 156,000; Full time

Job summary

Staff Unlimited Recruitment seeks a Front Office Administrator to manage day-to-day front office and general administration, answer calls, handle paperwork, and support sales staff. You will prepare schedules, coordinate attendance, track day-to-day needs, and ensure smooth office operations.

The role requires handling diverse tasks, liaising with suppliers and customers, and maintaining efficient processes on site. Strong organisational and communication skills are essential.

Responsibilities

• Manage the day-to-day front office and general administration.
• Handle paperwork and ensure documents are completed, filed and followed up.
• Ensure that requests and tasks are actioned and do not get overlooked.
• Assist with keeping the office and operational processes organised.
• Answer and direct telephone calls and deal with general enquiries professionally.
• Provide support to sales representatives and other staff as required.
• Assist with quotes, paperwork and customer-related administration where required.
• Prepare and maintain schedules for teams of employees.
• Assist with coordinating staff and ensuring that people know where they need to be and what needs to be done.
• Keep track of attendance, schedules and day-to-day operational requirements.
• Deal with minor staff issues and queries in a professional and fair manner.
• Work comfortably with a diverse, predominantly working‑class workforce.
• Communicate effectively with employees from different cultural backgrounds.
• Assist with stock administration and monitoring.
• Receive and check incoming stock where required.
• Learn the company's stock ordering processes and assist with placing orders when required.
• Liaise with sales representatives, suppliers and customers.
• Assist with ensuring that operational requirements are dealt with timeously.
• Support the team in keeping the workplace running efficiently.
• Open the premises in the morning and ensure the office/site is ready for the day's operations.
• Assist with locking up and securing the premises at the end of the day.
• Be present and hands‑on throughout the working day.
• Work independently when required and take ownership of tasks.
• Identify problems and find practical solutions rather than waiting to be told what to do.
• Assist wherever needed to ensure the smooth running of the business.

Job description

KEY RESPONSIBILITIES

Front Office & Administration

• Manage the day-to-day front office and general administration.

• Handle paperwork and ensure documents are completed, filed and followed up.

• Ensure that requests and tasks are actioned and do not get overlooked.

• Assist with keeping the office and operational processes organised.

• Answer and direct telephone calls and deal with general enquiries professionally.

• Provide support to sales representatives and other staff as required.

• Assist with quotes, paperwork and customer-related administration where required.

Staff & Scheduling

• Prepare and maintain schedules for teams of employees.

• Assist with coordinating staff and ensuring that people know where they need to be and what needs to be done.

• Keep track of attendance, schedules and day-to-day operational requirements.

• Deal with minor staff issues and queries in a professional and fair manner.

• Work comfortably with a diverse, predominantly working‑class workforce.

• Communicate effectively with employees from different cultural backgrounds.

Stock & Operations

• Assist with stock administration and monitoring.

• Receive and check incoming stock where required.

• Learn the company's stock ordering processes and assist with placing orders when required.

• Liaise with sales representatives, suppliers and customers.

• Assist with ensuring that operational requirements are dealt with timeously.

• Support the team in keeping the workplace running efficiently.

General Office & Site Responsibilities

• Open the premises in the morning and ensure the office/site is ready for the day's operations.

• Assist with locking up and securing the premises at the end of the day.

• Be present and hands‑on throughout the working day.

• Work independently when required and take ownership of tasks.

• Identify problems and find practical solutions rather than waiting to be told what to do.

• Assist wherever needed to ensure the smooth running of the business.