Front Office & Admin Coordinator - Logistics

HiveWorx HR; Kempton Park; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading logistics company is looking for a Customer Service Representative in Kempton Park. The successful candidate will manage multiple phone lines, greet guests, and provide exceptional service to clients. Responsibilities include organizing meetings, maintaining reception areas, and handling customer complaints. Excellent communication skills, attention to detail, and a positive attitude are essential. This role is crucial for ensuring a welcoming environment and effective administrative support.

Qualifications

• Must have good follow-through on tasks.
• Ability to manage multiple calls and customer complaints effectively.
• Professional attitude and appropriate attire that exemplifies company culture.

Responsibilities

• Answer heavy multiple-line phones and direct calls appropriately.
• Greet guests professionally and maintain the reception area.
• Organize logistics and travel arrangements for visitors.
• Book and set up meeting rooms, notifying relevant staff.

Skills

Excellent oral and written communication skills

Organizational and time management skills

Positive and willing to help attitude

Attention to detail

Customer service skills

English language proficiency

Job description

A leading logistics company is looking for a Customer Service Representative in Kempton Park. The successful candidate will manage multiple phone lines, greet guests, and provide exceptional service to clients. Responsibilities include organizing meetings, maintaining reception areas, and handling customer complaints. Excellent communication skills, attention to detail, and a positive attitude are essential. This role is crucial for ensuring a welcoming environment and effective administrative support.