Front Desk Pro: Welcoming, Coordinated & Precise

Old Mutual South Africa; Cape Town; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Old Mutual South Africa is seeking a Receptionist to be the friendly first point of contact for OMAI, coordinating front‑of‑house services, visitor management and essential admin tasks. The role requires strong service orientation, sound judgement and meticulous attention to detail to ensure a professional and welcoming experience aligned with our values.

The successful candidate will manage phone calls, respond to queries, oversee meeting-room readiness and support the Administration Manager,

Qualifications

• Grade 12 or equivalent qualification; certificate/diploma in office admin is advantageous.
• At least two years’ experience in reception/front-of-house/office administration.
• Experience in financial services or regulated environments is advantageous.
• Excellent verbal and written communication skills with a professional telephone manner.
• Strong service orientation, discretion and attention to detail.

Responsibilities

• Greet visitors and manage front-of-house interactions professionally and discreetly.
• Handle calls, route inquiries and record messages for prompt follow-up.
• Maintain reception standards and ensure meeting rooms are ready.
• Coordinate bookings, catering, and AV equipment for meetings.
• Assist with courier items, deliveries and general administrative duties.

Skills

Action Planning

Client Management

Computer Literacy

Database Administration

Desktop Publishing (DTP)

Executing Plans

Management Reporting

Network Administration

Numerical Aptitude

Office Systems

Oral Communications

Policies & Procedures

Report Review

Resource Scheduling

Education

Grade 12/NQF4 or equivalent

National or Occupational Certificate (advantageous)

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Old Mutual South Africa is seeking a Receptionist to be the friendly first point of contact for OMAI, coordinating front‑of‑house services, visitor management and essential admin tasks. The role requires strong service orientation, sound judgement and meticulous attention to detail to ensure a professional and welcoming experience aligned with our values.

The successful candidate will manage phone calls, respond to queries, oversee meeting-room readiness and support the Administration Manager,