Front Desk & Member Experience Specialist - Flexible Hours

Planet Fitness; Pretoria; On-site; ZAR 96,000 - 144,000; Full time

Job summary

Planet Fitness in Pretoria seeks a friendly Receptionist to ensure the front desk is welcoming and efficiently managed. You will greet members, answer phones, and provide a positive first impression while assisting with queries.

Ideal candidates have basic PC literacy, strong communication, and are comfortable with flexi hours. Reliable transport is preferred to arrive on shifts at our club location.

Qualifications

• Strong customer service orientation and positive attitude.
• Excellent communication skills and professional phone etiquette.
• Basic PC literacy and ability to access member information.
• Willingness to work flexi hours and shifts.
• Reliable transport to reach the workplace.

Responsibilities

• Ensure reception is effectively managed and welcoming.
• Provide members with a positive first impression.
• Answer telephones promptly and politely.
• Greet and access members as they arrive.
• Assist and resolve member queries efficiently.
• Demonstrate basic PC literacy in daily tasks.
• Deliver superior customer service at all times.
• Maintain reliability to cover shifts.

Skills

Reception management

Customer service

Communication skills

Phone handling

Time management

Reliability

Flexi hours

PC literacy

Job description

Planet Fitness in Pretoria seeks a friendly Receptionist to ensure the front desk is welcoming and efficiently managed. You will greet members, answer phones, and provide a positive first impression while assisting with queries.

Ideal candidates have basic PC literacy, strong communication, and are comfortable with flexi hours. Reliable transport is preferred to arrive on shifts at our club location.