FRONT DESK / ADMIN ASSISTANTS

Kabstrading Co; Cape Town; On-site; ZAR 167,000 - 234,000; Full time

Job summary

Kabstrading Co in Cape Town is seeking an organized Administrative Assistant to support the Operations and Management team in a luxury retail environment. You will handle client communications by phone, email, social media, and face-to-face consultations, ensuring a polished and professional service at all times.

You will assist with stock control, logistics coordination, records management, and routine reporting, contributing to efficient office operations and exceptional customer service.

Responsibilities

• Provide comprehensive administrative support to the Operations and Management team.
• Manage client communications professionally via telephone, email, social media platforms, e-commerce platforms, and face-to-face consultations.
• Deliver exceptional customer service that reflects the standards of a luxury retail brand.
• Assist with stock control, inventory management, stock reconciliations, and order processing.
• Coordinate logistics, supplier communication, deliveries, and courier collections.
• Maintain accurate records, filing systems, databases, and operational documentation.
• Assist with reporting, scheduling, and general office administration.
• Work collaboratively with colleagues while supporting departmental managers and contributing to operational efficiency.

Job description

Key Responsibilities

• Provide comprehensive administrative support to the Operations and Management team.
• Manage client communications professionally via telephone, email, social media platforms, e-commerce platforms, and face-to-face consultations.
• Deliver exceptional customer service that reflects the standards of a luxury retail brand.
• Assist with stock control, inventory management, stock reconciliations, and order processing.
• Coordinate logistics, supplier communication, deliveries, and courier collections.
• Maintain accurate records, filing systems, databases, and operational documentation.
• Assist with reporting, scheduling, and general office administration.
• Work collaboratively with colleagues while supporting departmental managers and contributing to operational efficiency.