Fraud Manager – Stellenbosch

Shift Pursuit; Stellenbosch; On-site; ZAR 700,000 - 950,000; Full time

Job summary

Shift Pursuit is seeking an experienced Fraud Manager to protect the business, its biller partners, and customers from financial crime through robust fraud detection, prevention, investigation and governance frameworks. You will lead real-time monitoring, governance, and investigations while aligning with regulatory requirements.

The role requires 5–8 years in a similar role with payments/fintech exposure, and the ability to build and manage a high-performing fraud team.

Qualifications

• 5-8 years’ experience in a similar fraud role.
• Experience in payments/fintech/PSP environments preferred.
• Experience with transaction monitoring tools or rules engines.
• Knowledge of fraud typologies and internal controls.

Responsibilities

• Establish and drive enterprise fraud risk strategy and rules.
• Oversee real-time transaction monitoring and alert triage.
• Oversee fraud detection systems and monitoring processes.
• Lead complex fraud investigations and escalations.
• Report on fraud trends, losses and risk posture.
• Build and lead a team of fraud analysts and investigators.
• Ensure compliance with FICA, SARB and card scheme requirements.

Skills

Fraud risk management

Real-time monitoring

Investigation

Governance

Leadership

Vendor management

Education

Bachelor's degree

Tools

Transaction monitoring tools

Fraud platforms/rules engines

Job description

A leading payment aggregator and provider of secure payment solutions is seeking an experienced Fraud Manager to join their growing team. This role is responsible for protecting the business, its biller partners and their customers from financial crime through effective fraud detection, prevention, investigation and governance frameworks.

Key Performance Areas:

• Establish and drive enterprise fraud risk strategy and appropriate fraud rules.
• Own fraud governance, policies, procedures and internal controls.
• Oversee real-time transaction monitoring and alert triage across all payment channels.
• Oversee fraud detection systems, rules engines and monitoring processes.
• Lead complex fraud investigations and manage appropriate escalations.
• Report on fraud trends, losses, risks and overall fraud risk posture.
• Assess fraud risk across new products, biller partnerships and channel integrations.
• Manage relationships with fraud technology vendors, card schemes and relevant external parties.
• Liaise with law enforcement and industry bodies where required.
• Build and lead a team of fraud analysts and investigators.
• Ensure compliance with relevant FICA, SARB and card scheme requirements.

Requirements:

• Relevant degree in a related field.
• 5-8 years’ experience in a similar role.
• Experience within payments, fintech, PSP or payment aggregator environments will be preferred.
• Banking experience will be considered where the candidate has worked specifically within a card environment.
• Experience with transaction monitoring tools, fraud platforms or rules engines.
• Good understanding of fraud typologies, fraud detection methodologies and internal controls

Note: Only shortlisted candidates will be contacted and should you not hear from us within 2 weeks, please consider your application unsuccessful.