FR Annotations Auditor, Community Feedback Annotation Team

Amazon.; South Africa; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Amazon. in South Africa is seeking a Quality Assurance Specialist to ensure the accuracy of annotated data and provide constructive feedback. This role requires reviewing and verifying annotations for consistency while gaining proficiency in various experiences.

The ideal candidate will have experience as a Quality Specialist, proficiency in MS Office, and fluency in both French and English. You will work with a passionate team committed to delivering AI-generated experiences to customers.

Qualifications

• Experience as a Quality Specialist and/or Quality Analyst.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• 6 to 9 months in an Annotations role or similar.

Responsibilities

• Review and verify annotations made by fellow annotators for consistency.
• Ensure accuracy and integrity of annotated data through regular quality checks.
• Evaluate labels and annotated data for various projects.

Skills

Quality Assurance

Attention to detail

Communication

Computer skills (MS Office)

Fluency in French and English

Job description

Our overall mission is simple: to be Earth's most customer-centric company. We want Amazon to be the place where customers can find, discover, and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will deliver world‑class AI‑generated experiences to our customers.

Key job responsibilities

• Quality Assurance – Review and verify annotations made by fellow annotators for consistency, accuracy, and adherence to guidelines. Provide constructive feedback to maintain annotation quality.
• Domain Expertise – Gain proficiency in understanding and annotating texts across various experiences and organizations, supporting the creation of specialized models.
• Data Integrity – Ensure accuracy and integrity of annotated data through regular quality checks. Identify and address inconsistencies, maintaining a high standard of data cleanliness.

A day in the life

You will evaluate labels and annotated data for various projects across our organization. Some projects will run longer than others, but expect a variety of evaluation requests month to month.

About the team

Our team is passionate about human motivation and behavior and uses machine learning, classification algorithms, and scalable platform services to have a cross‑org impact every day. We evaluate user research, customer experience knowledge, data, and cross‑Amazon moderation expertise to ensure other teams think about customer trust.

Basic Qualifications

• Experience as a Quality Specialist and/or Quality Analyst.
• Experience with computer skills, including proficiency in MS Office (Word, Excel, PowerPoint).
• 6 to 9 months in an Annotations role or similar.
• Not currently on attendance probation or any conduct warnings in the last 3 months.

Preferred Qualifications

• Speak, write, and read fluently in French and English with respect to complex technical instructions and concepts.
• Experience in machine learning, data mining, information retrieval, statistics or natural language processing.
• Prior experience in linguistic annotation, data labeling, or similar roles is a plus.

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.