Fourways - Store Manager

Pro Select Consulting; Sandton; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail consulting firm is looking for an energetic Store Manager in Sandton, South Africa. The ideal candidate will have at least 3 years of store management experience and be responsible for overseeing daily activities, managing team development, and driving sales performance. This role includes enforcing compliance, enhancing customer service standards, and exploring new sales opportunities.

Qualifications

• Minimum of 3 years experience in a Store Management role.
• Proven track record in team management and sales enhancement.
• Strong ability to enforce compliance and manage stock effectively.

Responsibilities

• Guide and oversee day-to-day store activities.
• Develop store team through training and coaching.
• Implement customer experience processes.
• Explore new sales opportunities.
• Manage store performance and expenditure.

Skills

Team leadership

Customer service excellence

Sales enhancement

Compliance enforcement

Job description

Our client is actively seeking an energetic and enterprising Store Manager to become a valuable addition to their team. Your main responsibilities will be to guide and oversee the store's day-to-day activities, aiming to surpass store targets, foster innovative initiatives, and elevate customer service standards to meet and exceed overall objectives.

Key Responsibilities

• Spearhead store team development by identifying training and coaching needs, emphasizing talent management and succession planning.
• Recruit, administer, and manage performance in alignment with company policies and procedures.
• Implement customer experience processes to ensure adherence to policies and procedures, encompassing business instruction letters, markdowns, repricing, promotions, visual standards, customer feedback, and general housekeeping.
• Enforce overall compliance by conducting thorough compliance checks through defined processes.
• Explore and propose new opportunities to boost sales and enhance brand awareness.
• Provide feedback on in-store product performance to the support centre, contributing to sales improvement.
• Collaborate with management on operational action plans, sales performance increase, and store expenditure monitoring based on sales and profitability reports.
• Authorize write-offs, breakages, recalls, and returns, ensuring effective stock management.
• Maintain the stockroom's overall upkeep to meet housekeeping standards.
• Manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
• Accurately receive, unpack, merchandise, and replenish the sales floor to drive sales objectives.
• Lead and drive the store team to achieve store KPIs and operational strategy, aligning with company values.

ONLY Candidates with a Minimum of 3 Years Experience in a Store Management role will be considered.