Food Service Ambassador

Ejobdesign; Cape Town; Presencial; ZAR 83 000 - 124 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Medical aid

Retirement benefits

21 days leave

Training and development opportunities

Resumo da oferta

Ejobdesign is seeking a Food Service Ambassador for Newlands, Cape Town. This hourly paid position involves welcoming and seating guests, serving from start to finish, and upselling products to meet targets across restaurant, room service, lounge, and events.

The role emphasizes guest experiences, personal presentation, and strong knowledge of menus and wines, within a four-star hotel environment.

Qualificações

• Matric (National Senior Certificate) required.
• Work various shifts across multiple functions (restaurant, room service, lounge, conference & events).
• Previous up-market restaurant experience in a 4* or equivalent environment.

Responsabilidades

• Check function sheets, summaries, occupancy reports and forecasts for service planning.
• Set up for bookings and special setups for afternoon teas and conferences.
• Pre-clean outlets before, during and after service; prepare mise en place.
• Greet guests, seat guests and serve throughout meals.
• Process payments and bid guests farewell after service.
• Adhere to all hygiene protocols during service.

Conhecimentos

Micros & Speed Point

Upselling

Communication

Wine knowledge

Hospitality

Tech savvy

Customer focus

Teamwork

Pressure handling

Planning

Initiative

Formação académica

Matric (NSC)

Ferramentas

Micros POS

Speed Point

Descrição da oferta de emprego

Food Service Ambassador | Newlands, Cape Town

(Hourly Paid)

This highly acclaimed Hotel prides itself on being a respected & progressive employer brand, celebrated for our investment in employee wellness, the broader community & the environment.

The FSA works in any food and beverage outlet such as room service, lounge, restaurant and conference and events. They prepare the area for service, welcome and seat guests, serve guests from the start to the finish of their dining or conference experience whilst providing personalised guest experiences, upselling products and meeting targets.

Key Accountabilities

• Check function sheets, function summaries, occupancy reports and forecasts or restaurant bookings book to plan for the service period ahead.
• Set up for bookings and any special set ups required for afternoon teas and conferences.
• Pre-clean the outlet or specific areas both before, during and after service.
• Prepare mise en place (clean menus, check section set ups prior to service.
• Be aware of guest’s requests or special dietary requirements before service.
• Welcome, meet, greet and seat guests and serve them throughout their meal.
• Process payments and bid the guests farewell after their meal.
• Adhere to all hygiene protocols throughout service.

Minimum Requirements

• Matric Required (National Senior Certificate NQF 4)
• Work various shifts.
• Work across multiple functions (restaurant, room service, lounge, conference & events).
• Previous relevant up market restaurant experience in a 4* or equivalent environment.
• Satisfactory criminal record, subject to assessment of the nature, severity, relevance, and recency of any offence.

Key Competencies

• Proficient in Micros and Speed Point operations
• Neat, professional appearance
• Knowledge of hotel and local area
• Excellent communication skills
• Strong menu and wine knowledge
• Effective selling skills
• Comfortable using technology and mobile devices
• Client-focused
• Performing under Pressure
• Cooperation
• Devotion to Quality
• Service-oriented
• Planning
• Situational Awareness
• Initiative

Employment Equity

Preference will be given to Employment Equity candidates in line with the Company’s transformation objectives in the Employment Equity Plan.

Why Apply?

• An empowering work environment.
• A remuneration package including medical aid & retirement benefits.
• 21 working days leave per annum.
• Training and development opportunities.

Closing Date

Please apply by no later than 19 October 2026