Food & Beverage Supervisor

The Capital Hotels, Apartments & Resorts; Ballito; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A hospitality company in Ballito is seeking a skilled F&B Supervisor. The role involves supervising restaurant and bar activities, ensuring outstanding customer service, and leading a dedicated team. Ideal candidates will have 1-2 years of supervisory experience and possess strong communication and leadership skills. This full-time position offers an opportunity to work in a dynamic and supportive environment.

Qualifications

• 1-2 years proven Food and Beverage Supervisory experience.
• Ability to remain calm under pressure.
• Effective communication with staff and guests.

Responsibilities

• Supervise and coordinate daily activities for the Restaurant, Bar, Room Service, and Functions.
• Take charge of F&B operations in the absence of the F&B Manager.

Skills

Hands on Problem Solving

Customer service driven

Outstanding communication

Leadership skills

Team Player

Education

Matric

Hospitality Qualification or Similar

Job description

Overview

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry. Our dedicated staff believe in offering the highest level of guest service with dignity and integrity. Our staff are our everything!

WHY WORK FOR US? Our staff feel respected, appreciated, heard, successful and secure. We operate with a culture where managers don’t manage managers; we are all simply doers. Decisions regarding our best employees are fast, with talent recognised and promoted quickly. We recruit on experience but promote on values — the core of which is rigor and disciplined thought.

Description

The F&B Supervisor is responsible for supervising and coordinating the daily activities for the Restaurant, Bar/s, Room Service, Conferencing and Functions at the Hotel. The position is primarily concerned with two main functional activities: supervision and front of house. The F&B Supervisor is second-in-charge to the F&B Manager and takes charge and runs the F&B operations in the absence of the F&B Manager.

Minimum Requirements

• Matric
• Hospitality Qualification or Similar
• 1 - 2 Years proven Food and Beverage Supervisory experience
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Friendly, courteous and service-orientated
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

Please note that relocation costs will be at your own expense if your application is successful and you reside outside of the city where the Hotel is located.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Restaurants