Floor Supervisor (40hr) - Volpes - K90 Boksburg - Gauteng

TFG Limited; Boksburg; On-site; ZAR 260,000 - 420,000; Full time

Job summary

TFG Limited in Boksburg, Gauteng, on-site, seeks an experienced STORE MANAGER to lead the store team and drive exceptional customer service. You will implement operational standards, optimize visuals, and manage KPIs to deliver growth and profitability.

The role requires at least 3 years in retail with a year in leadership, a Matric certificate, and strong leadership, communication and planning skills. This is a full-time on-site position with opportunities for career progression within our

Qualifications

• Matric certificate or equivalent.
• Minimum 3 years retail experience with at least 1 year in a store leadership role.
• Strong leadership and people management abilities.
• Excellent customer service and communication skills.
• Ability to multitask and adapt to a fast-paced environment.

Responsibilities

• Support store management to lead the store team.
• Ensure operational excellence with a customer-centric approach.
• Generate motivation and commitment within the team.
• Allocate time, manage priorities and multitask.
• Provide input on merchandise and visual presentation.
• Drive store KPIs such as turnover, new accounts and visuals.

Skills

Retail leadership

Customer service

Verbal communication

Store operations

Education

Matric certificate

Job description

Gauteng, South Africa (On-site)

Job Description

Responsibilities:

The ability to support the store management team to provide outstanding leadership to the store team.

Ensures the team executes operational excellence through a customer centric mindset.

Generating high levels of motivation and commitment within the store.

Allocate time effectively; handle multiple tasks and completing priorities.

Provide input and manage merchandise and visual principles.

Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc).

Qualification:

A Matric certificate.

Skills:

Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

High flexibility and ability to adapt to different customers and situations.

A high sense of urgency with demonstrated ability to work independently.

High flexibility and ability to adapt to different customers.

An outstanding leadership, interpersonal and communication skills.

Ability to work a flexible schedule to meet the needs of the business.

Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.

Strategic Sales Planning

Managing the Sales Process

Customer Value Management

Behaviours for success:

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Effectively building formal and informal relationship networks inside and outside the organization.

Building strong customer relationships and delivering customer-centric solutions.

Making good and timely decisions that keep the organization moving forward.

Anticipating and adopting innovations in business-building digital and technology applications.

Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

Making good and timely decisions that keep the organization moving forward.

Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.

Good verbal/ written communication skills and good organisational skills

Strong organizational and planning skills

The ability to multi-task in a fast‑paced environment

The ability to work independently.

The ability to take initiative.

A high level of attention to detail

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Required Skills

• Managing the Sales Process
• Planning & Organising
• Service Delivery
• Verbal Communication

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose‑led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

Job Info

• Job Identification 15011
• Job Category Stores
• Job Schedule Full time
• Locations Volpes BOKSBURG JOHANNESBURG 1 (On-site)