Floor Manager (40hr) - Foschini - Menlyn(Pretoria)

Foschini; Pretoria; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail company is seeking a Floor Supervisor in Pretoria to support store management and enhance customer service. The ideal candidate must have a Matric certificate and at least 3 years of retail experience, including 1 year in a leadership position. Strong leadership and communication skills are essential, along with the ability to adapt to various situations. This role offers an opportunity to drive store performance and team motivation.

Qualifications

• Minimum 3 years retail experience, including 1 year in a leadership role.
• Ability to adapt to different customer situations.
• Demonstrated ability to work independently.

Responsibilities

• Support the store management team in leading the floor team.
• Ensure operational excellence with a customer-centric mindset.
• Drive performance through store KPIs.

Skills

Leadership

Communication skills

Customer service

Flexibility

Motivation

Education

Matric certificate

Job description

Overview

Position Description :

Are you is passionate about our brands and would like to join a leading retailer?

As a Floor Supervisor you will support the store leadership team in developing, managing the floor team, and support the store to achieve maximum customer service experience.

Responsibilities

• The ability to support the store management team to provide outstanding leadership to the store team.
• Ensures the team executes operational excellence through a customer centric mindset.
• Generating high levels of motivation and commitment within the store.
• Allocate time effectively; handle multiple tasks and completing priorities.
• Provide input and manage merchandise and visual principles
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc).

Must have

• A Matric certificate.
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• High flexibility and ability to adapt to different customers.
• An outstanding leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet the needs of the business.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act