Fleet Control Room Operator

Fidelity Services Group; Wes-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Fidelity Services Group (Pty) Ltd – Cape Town Branch is seeking a candidate to ensure an efficient flow of schedules, confidentiality of information and fleet tracking. You will support dispatch and driver coordination in a fast-paced security environment.

The role requires at least 1 year of control room experience, and while PSIRA accreditation is advantageous, you must be computer literate and able to communicate clearly under pressure. A role for reliable, detail-oriented team players.

Qualifications

• Clear criminal record.
• PSIRA accreditation with Grade C advantageous.
• At least 1 year’s control room experience in security or similar role.
• Computer literate (compulsory).
• Excellent verbal and written communication skills.
• Able to work under pressure.
• Clear disciplinary record.

Responsibilities

• Prepare for fleet departures.
• Monitoring of the CIT schedules.
• Tracking control (driver data every hour).
• Issuing OTC codes to the drivers.
• Maintaining contact with all drivers.
• Ensure all clients schedules are collected for any given day.
• Maintaining all documentation and administration duties.
• Constant communication with Branch Management.
• CCTV monitoring.
• Ensure security and basic access control.
• Basic client liaison.

Skills

Control room experience

Security knowledge

Verbal communication

Written communication

Computer literacy

Discipline and reliability

Attention to detail

Education

PSIRA accreditation (Grade C advantageous)

Job description

Fidelity Services Group (Pty) Ltd – Cape Town Branch is seeking a candidate to ensure an efficient flow of schedules, confidentiality of information and fleet tracking. You will support dispatch and driver coordination in a fast-paced security environment.

The role requires at least 1 year of control room experience, and while PSIRA accreditation is advantageous, you must be computer literate and able to communicate clearly under pressure. A role for reliable, detail-oriented team players.