Five-Star Lodge Ops & Guest Experience Leader

Wild Dreams Hospitality; South Africa; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

A luxury safari travel company is seeking a Lodge Manager to lead the operational excellence and financial management of their lodge. The ideal candidate will have over 5 years of experience in a five-star environment, demonstrating a passion for delivering world-class guest experiences. Responsibilities include staff management, fostering community relationships, and sustainability initiatives. This is a live-in position offering an exciting opportunity to manage a prestigious operation in South Africa.

Qualifications

• 5+ years experience in a five-star hotel or lodge environment.
• Strong operational and financial management skills.
• Energetic and proactive with a passion for guest experiences.

Responsibilities

• Manage and oversee daily lodge operations efficiently.
• Build relationships with staff, guests, and stakeholders.
• Ensure adherence to policies and promote sustainability.
• Forecast budgets and manage financial operations.

Skills

Guest management

Staff management

Financial acumen

Leadership

Communication

Education

Qualification in Hospitality or Business management

Job description

A luxury safari travel company is seeking a Lodge Manager to lead the operational excellence and financial management of their lodge. The ideal candidate will have over 5 years of experience in a five-star environment, demonstrating a passion for delivering world-class guest experiences. Responsibilities include staff management, fostering community relationships, and sustainability initiatives. This is a live-in position offering an exciting opportunity to manage a prestigious operation in South Africa.