Five-Star Lodge General Manager (Remote)

HotelJobs; South Africa; On-site; ZAR 1,000,000 - 1,600,000; Full time

Job summary

HotelJobs is recruiting on behalf of a luxury safari operator in Botswana for an experienced Lodge/General Manager. The role demands independent management of a five-star lodge in a remote setting with a passion for guest service, sustainability, and community development.

The General Manager will oversee lodge operations, financial performance and staff management, ensuring high standards across accommodation, dining, and safari activities while building relationships with guests and local

Qualifications

• Bachelors-level hospitality or business management background preferred.
• Minimum five years running a five-star lodge or similar operation.
• Experience managing remote property and teams.
• Strong financial management and budgeting experience.
• Proactive, compassionate leadership with guest-service focus.

Responsibilities

• Oversee daily lodge management and uphold exceptional standards.
• Build relationships with staff, guests, and partners.
• Manage budgets, forecasts and cost controls; improve efficiency.
• Lead and develop the team; maintain HR structures and policies.
• Improve guest experience across accommodation, dining and activities.
• Monitor facilities, equipment, vehicles and generators.
• Host visiting agents, media and VIP groups.

Skills

Lodge operations management

Financial management

Staff management

Guest service excellence

Education

Hospitality or Business Management qualification

Job description

HotelJobs is recruiting on behalf of a luxury safari operator in Botswana for an experienced Lodge/General Manager. The role demands independent management of a five-star lodge in a remote setting with a passion for guest service, sustainability, and community development.

The General Manager will oversee lodge operations, financial performance and staff management, ensuring high standards across accommodation, dining, and safari activities while building relationships with guests and local