Fintech Onboarding Analyst

RecruitMyMom; Paarl; Hybrid; ZAR 201,000 - 312,000; Full time

Job summary

A leading financial technology organization is seeking an Onboarding Analyst to integrate new clients and projects. This hybrid role in Paarl offers a supportive environment focused on professional growth. Responsibilities include managing data, client liaison, and identifying process improvements. The ideal candidate has at least 2 years of experience, excels in Excel, and possesses strong communication skills in English and Afrikaans. A Bachelor’s degree in a related field is preferred.

Qualifications

• Minimum of 2 years in a professional, client-facing environment.
• Proven ability to manage and clean complex spreadsheets.
• Strong multitasking and deadline management skills.
• Excellent verbal and written communication in English and Afrikaans.
• Bachelor's degree or higher in relevant field.

Responsibilities

• Collate, process, and audit datasets for accuracy.
• Manage administrative tasks for onboarding projects.
• Serve as primary contact for clients during onboarding.
• Identify opportunities for process improvements.
• Oversee multiple client accounts ensuring timely delivery.

Skills

Advanced proficiency in Microsoft Excel

Communication in English and Afrikaans

Client-centric approach

Ability to multitask

Afrikaans

English

Education

Bachelor’s degree in Business Administration, Finance, Accounting or related

Job description

Paarl, South Africa | Posted on 01/04/2026

• Location Type Hybrid (Part office, Part remote)
• Job Type Permanent
• Remuneration Term Per Month
• Date Opened 01/04/2026
• State/Province Western Cape
• Country South Africa

Job Description

A leading financial technology organisation is seeking a detail-oriented Onboarding Analyst to facilitate the seamless integration of new clients and projects. This hybrid role, based in Paarl, is designed for a professional who balances technical data proficiency with exceptional interpersonal skills. The successful candidate will act as the vital link between the organisation and its clients, ensuring that account setups are executed with precision and within established timeframes. This position offers a supportive environment focused on professional growth, making it ideal for a proactive individual looking to build a career within the fintech sector.

This is a permanent, hybrid role (3days in office, 2 days remote), initially starting off more in office to learn systems and processes.

Key Responsibilities

Data Management & Analysis: Collate, process, and audit large datasets from various sources to ensure accuracy and integrity before system integration .

Project Administration: Manage all administrative tasks specific to assigned onboarding projects, ensuring every phase meets internal standards .

Client Liaison: Serve as the primary point of contact for clients during the onboarding phase, coordinating with cross-functional internal teams to meet delivery objectives

Process Improvement: Identify opportunities for product and process refinements to enhance the overall client experience and operational efficiency

Account Coordination: Oversee multiple client accounts simultaneously, monitoring deadlines and ensuring solution delivery aligns with specific customer needs .

Requirements

Experience: A minimum of 2 years in a professional, client-facing environment .

Technical Skills: Advanced proficiency in Microsoft Excel, with a proven ability to manage and clean complex spreadsheets .

Project Management: Strong ability to multitask, manage competing priorities, and maintain high attention to detail under deadline pressure .

Communication: Exceptional verbal and written communication skills in both English and Afrikaans .

Interpersonal Attributes: A client-centric approach with the ability to build and maintain professional relationships .

Preferred Qualifications

A Bachelor’s degree or higher in Business Administration, Finance, Accounting or a related field .