Fintech Merchant Onboarding Specialist

Black Pen Recruitment; Wes-Kaap; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Black Pen Recruitment invites applications for an Onboarding Agent role focused on credit card/payments gateway onboarding within a fintech environment. You will verify business information, perform due diligence checks and keep records ready for approval and integration.

The job involves merchant communication, document checks and compliance administration, coordinating handovers to Risk, Integration and Support teams.

Qualifications

• Grade 12 / National Senior Certificate or equivalent NQF Level 4
• Diploma in Business Administration, Banking, Financial Services or related field, or equivalent experience
• 1–2 years’ experience in merchant onboarding, KYC/KYB or FICA administration, compliance administration, or banking/financial services back office
• Intermediate Microsoft Excel skills

Responsibilities

• Manage onboarding applications from Commercial handover, check document completeness and follow up on outstanding information.
• Verify business registration, addresses, activities and applicable licences, together with the identity and authority of directors and representatives.
• Identify and verify ultimate beneficial owners, including those within complex ownership structures.
• Complete sanctions, politically exposed person and adverse media screening, record supporting evidence and refer findings to Risk and Compliance.
• Prepare complete due diligence packs for approval and confirm that approval conditions are met before handover to Integration.
• Capture verified business, contact and banking information, and submit banking details for independent verification.
• Keep merchants and internal teams informed of progress, provide Back Office training and coordinate complete handovers to Integration and Customer Support.
• Protect personal and merchant information, maintain accurate records and help improve onboarding checklists, guidance and processes.

Education

Diploma in Business Administration, Banking, Financial Services or related field

Job description

Black Pen Recruitment invites applications for an Onboarding Agent role focused on credit card/payments gateway onboarding within a fintech environment. You will verify business information, perform due diligence checks and keep records ready for approval and integration.

The job involves merchant communication, document checks and compliance administration, coordinating handovers to Risk, Integration and Support teams.