Financial Operations Specialist

The Recruitment Council; Hillcrest; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A financial services recruitment agency is looking for a highly motivated Financial Operations Specialist based in KwaZulu-Natal, Hillcrest. In this role, you will process client instructions with accuracy and engage with various stakeholders to ensure seamless service. Candidates should have a degree in Commerce or Finance and prior administrative experience in financial services. Proficiency in Microsoft Excel is essential. This position offers an opportunity to contribute significantly to client administration and enhance business operations.

Qualifications

• Completed or in-progress degree in commerce or finance is required.
• Administrative experience in financial services sector is necessary.
• Background in Unit Trust or Retirement Fund administration is advantageous.
• High proficiency in Microsoft Office, especially Excel.
• Proactive and willing to work overtime when necessary.

Responsibilities

• Process various client instructions including investments and redemptions.
• Conduct daily checks on transactions and perform reconciliations.
• Review and verify colleague's work for compliance and accuracy.
• Collaborate with Client Relationship and Operations teams on queries.
• Identify and assist in improving existing systems and processes.

Skills

Attention to Detail

Proficiency in Microsoft Excel

Effective Communication

Action-Oriented

Collaborative Spirit

Education

Undergraduate degree in Commerce or Finance

Job description

Overview

Our client is seeking a highly motivated and detail-oriented Financial Operations Specialist to join their dynamic team. This is a pivotal role within their Solutions team, where your precision and commitment to excellence will directly impact their clients and business partners. If you are a proactive and collaborative professional with a passion for the financial services industry, you will be the cornerstone of client administration, ensuring all instructions are processed with absolute accuracy and efficiency. Your work will uphold high standards of service and compliance, maintaining the integrity of the client database and supporting critical business functions through meticulous reporting and query management.

Responsibilities

• Process Management: Accurately and efficiently process a wide range of client instructions, including new investments, redemptions, and changes to client details, ensuring all transactions are compliant with relevant legislation (e.g., FICA, POPIA, FATCA).
• Data Integrity & Reconciliation: Conduct daily checks on transactions, monitor bank statements, and perform reconciliations to ensure all financial data is accurate and up-to-date.
• Quality Assurance: Play a vital role in quality control by reviewing and verifying the work of colleagues to ensure accuracy and compliance with internal and legislative requirements.
• Stakeholder Engagement: Collaborate closely with the Client Relationship and Operations teams, providing timely support and clear communication to resolve queries and ensure a seamless service experience.
• Process Improvement: Identify opportunities to enhance existing systems and processes, assisting with system testing to drive continuous improvement within the team.

Qualifications and Experience

• A completed or in-progress undergraduate degree, preferably in Commerce or Finance.
• Previous administrative experience in the financial services sector is required.
• A background in Unit Trust or Retirement Fund administration would be a significant advantage.
• High proficiency in Microsoft Office, particularly Excel.
• A proactive mindset and a willingness to work overtime when necessary to meet deadlines.

Competencies

• Exceptional Attention to Detail: You have outstanding numerical skills and an unwavering commitment to accuracy.
• Action-Oriented: You are a self-starter who can manage competing priorities and deadlines under pressure.
• Collaborative Spirit: You thrive in a team environment and build strong working relationships across the business.
• Effective Communicator: You can articulate information clearly and concisely, both verbally and in writing.
• Accountability: You take full ownership of your work and are dedicated to delivering high-quality results.