Financial Advisor-Soweto

Momentum; Soweto; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading financial services provider in South Africa seeks a motivated Sales Consultant to attract, acquire, and retain clients. You will provide financial advice and support to enhance clients' financial wellness. Ideal candidates will have solid sales experience and relevant qualifications. This role offers a dynamic environment immersed in client interaction and product sales.

Qualifications

• 2 - 3 years experience in a Sales/ Call Centre environment.
• Experience in the insurance and/or financial services industry is advantageous.
• FAIS Compliance Requirements and Regulatory examination (RE) 5.

Responsibilities

• Engage with clients to sell products based on their financial needs.
• Achieve targets on production, quality, and conversion.
• Provide advice in line with the engagement strategy.

Skills

Sales experience

Client relationship management

Regulatory knowledge

Education

Matric or equivalent NQF 4 qualification

National Senior Certificate in Finance/ Business Management

Job description

Overview

Metropolitan is one of the oldest financial services brands in South Africa with a 127-year legacy. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance. Visit us at: www.metropolitan.co.za.

Role Purpose: Attract, acquire and retain clients by selling company products to generate new business and to provide after sales service to clients to ensure client retention, increase market share and contribute to the overall business objectives and its long-term viability.

Requirements

• 2 - 3 years experience in a Sales/ Call Centre environment (essential)
• 2 years’ experience in the insurance and/or financial services industry rendering financial advice (advantageous)
• Matric or equivalent NQF 4 qualification
• National Senior Certificate in Finance/ Business Management and or equivalent relevant qualification
• FAIS Compliance Requirements
• Regulatory examination (RE) 5
• Driver’s license and own transport (desirable)

Duties & Responsibilities

• Internal Process
  • Engage with prospective clients to highlight features and benefits of products based on their financial wellness needs to support decision-making.
  • Sell products in line with client’s financial needs by conducting affordability analysis to achieve clients’ financial goals.
  • Calculate and advise on tax and legal implications of products or changes.
  • Accurately capture client information, relevant actions and sales on the systems.
  • Complete all administrative and reporting requirements within agreed timeframes.
  • Achieve set targets on production, quality and conversion.
  • Adhere to compliance requirements in the sales process in line with legislative requirements.
  • Provide financial advice in line with the engagement strategy to enhance client’s financial wellness.
• Client
  • Investigate client queries within the agreed service level and ensure timely feedback.
  • Escalate client queries to the relevant department or stakeholder.
  • Provide accurate information and advice to clients and stakeholders to ensure appropriate services.
  • Provide regular reports on delivery of services against agreed service level agreements and overall customer targets.
  • Build and maintain relationships with clients and internal/external stakeholders.
  • Make recommendations to improve client service and fair treatment of clients within area of responsibility.
  • Contribute to a culture that builds rewarding relationships, facilitates feedback and provides exceptional client service.
  • Proactively build and maintain client relationships by presenting innovative and trustworthy product offerings through professional and credible Financial Advisory services.
• People
  • Develop and maintain productive and collaborative working relationships with peers and stakeholders.
  • Positively influence and participate in change initiatives.
  • Continuously develop own expertise in terms of professional, industry and legislation knowledge.
  • Contribute to continuous innovation through development, sharing and implementation of new ideas.
  • Take ownership for driving career development.
• Finance
  • Identify solutions to enhance cost effectiveness and increase operational efficiency.
  • Manage financial and other company resources under your control with due respect.
  • Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

Competencies

• Examining Information: Analyse and process information; ask probing questions and strive to find solutions to problems.
• Interacting with People: Project enthusiasm and focus on building strong relationships and networks.
• Convincing People: Comfortable persuading others; shape opinions and negotiate.
• Articulating Information: Be eloquent and explain concepts clearly with confidence.
• Thinking Positively: Optimistic and positive; recover easily from setbacks.
• Meeting Timescales: Strong focus on meeting targets and deadlines.