About the Role
Our client, a leading supplier of advanced agricultural machinery, is seeking a dedicated Field Service Technician to join their team serving the Upington, Northern Cape region and surrounding agricultural areas. This role is critical in ensuring that farmers have reliable access to expert support for their sophisticated farming equipment. The ideal candidate will possess strong mechanical and diagnostic skills, with a passion for the agricultural sector. You will be responsible for performing on-site installations, maintenance, repairs, and providing technical guidance to clients to maximize the efficiency and lifespan of their machinery. This is an excellent opportunity for a skilled technician to become an indispensable part of the local farming community.
Key Responsibilities
- Perform on-site diagnostics, maintenance, and repairs on a wide range of agricultural machinery (tractors, harvesters, implements, etc.).
- Install new equipment and provide initial setup and operational training to customers.
- Troubleshoot mechanical, hydraulic, and electrical issues with agricultural machinery.
- Conduct routine preventive maintenance inspections and service calls.
- Interpret technical manuals, schematics, and diagnostic data.
- Ensure all service work is completed to a high standard and documented accurately.
- Maintain a well-organized service vehicle stocked with necessary parts and tools.
- Adhere strictly to safety regulations and company policies.
- Respond promptly to customer service requests and emergency breakdowns.
Requirements
- Proven experience as a Field Service Technician, preferably with agricultural or heavy machinery.
- Strong mechanical aptitude and knowledge of hydraulic and electrical systems in machinery.
- Ability to diagnose and repair complex mechanical issues.
- Proficiency in reading and interpreting technical manuals and schematics.
- Excellent problem-solving skills and attention to detail.
- Good communication and customer service skills.
- Must be reliable, punctual, and able to work independently.
- A valid driver's license and a clean driving record are essential.
- Willingness to travel extensively within the Upington and surrounding agricultural districts.
- Knowledge of modern precision agriculture technology is an advantage.
Benefits
- Our client offers a competitive salary, performance-based incentives, and opportunities for training on the latest agricultural technology.
- Employees receive comprehensive medical aid and retirement fund benefits.
- You will work in a supportive environment with a strong focus on customer satisfaction and operational excellence.
- This role provides the chance to work with cutting-edge agricultural equipment and contribute directly to the productivity of farmers in the Northern Cape region.