Field Sales Agent (Tonga)

The Talent Room; Mpumalanga; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Herotel is seeking a Field Sales Agent to proactively identify, approach, and convert prospective customers into subscribers. You will own your pipeline, develop lead-generation strategies, and drive against KPIs in a target-driven, field-based role.

You will manage the full sales cycle, maintain CRM records, and coordinate with installation and after-sales teams. A strong track record in outbound sales and excellent communication are essential.

Qualifications

• Grade 12 minimum.
• 1–2 years outbound sales experience.
• Valid driver''s license and own vehicle.
• Ability to work independently and manage time effectively.
• Target-driven mindset and performance focus.
• Strong communication and interpersonal skills.
• English and local languages.
• Experience in broadband fibre/LTE or wireless is advantageous.

Responsibilities

• Identify and sell to new and existing customers to generate revenue.
• Plan and execute field sales routes, door-to-door canvassing, and area penetration strategies.
• Submit weekly activity reports and maintain CRM records daily.
• Provide market intelligence on competitors, pricing, and customer sentiment.
• Deliver a thorough handover of new subscribers to installation and after-sales teams, representing the company professionally.

Skills

Outbound sales

Communication skills

CRM familiarity

MS Office

Time management

Interpersonal skills

Education

Grade 12

Tools

CRM software

MS Office

Job description

The Field Sales Agent is responsible for proactively identifying, approaching, and converting prospective customers into subscribers of our services. This is a target-driven, field-based role requiring a self-starter who can independently build and manage a sales pipeline, develop and execute their own lead-generation strategy, and deliver against agreed sales and activity KPIs. The successful candidate will thrive on ownership, initiative, and the reward of commission earnings tied directly to their performance.

Responsibilities

• Sales & Revenue Generation:
  • Identify and sell to new and existing customers
  • Upselling, cross-selling where opportunities exist
  • Manage the full sales cycle from initial contact through to activation
• Lead Generation & Pipeline Management:
  • Plan and execute daily field sales routes, door-to-door canvassing, and area penetration strategies to build a strong pipeline
  • Proactively prospect, cold call, and pitch to potential subscribers within the assigned territory to achieve sales targets
• Administration & Reporting:
  • Submit accurate, timely weekly activity reports covering prospects contacted, pipeline status, sales closed and planned activity
  • Keep CRM records of all leads, interactions and sales activity complete and current on a daily basis
• Market Intelligence & Handover:
  • Provide reliable, current market intelligence on competitor activity, pricing and customer sentiment to support area planning
  • Deliver a complete, quality handover of new subscribers to the installation and after sales teams
  • Represent Herotel professionally in the assigned area, reflecting the company's values in every customer interaction

Requirements

• Grade 12
• Proven track record in outbound sales (minimum 1-2 years)
• Valid driver's license and own vehicle
• Ability to work independently, prioritize tasks and manage time effectively
• Target-driven mindset
• Strong interpersonal and communication skills with the ability to build rapport quickly
• Excellent sales and consultation skills
• Able to communicate in English and applicable local languages
• Proficient in MS Office and willingness to learn CRM systems
• High personal integrity
• Experience selling broadband fibre, LTE or wireless internet products and an existing knowledge of the local coverage area and community networks will be advantageous

Please note only candidates that meet the minimum requirements will be considered.