Field Guide - Thabazimbi

HotelJobs; Thabazimbi; On-site; ZAR 180,000 - 240,000; Full time

Job summary

HotelJobs is seeking a Field Guide for a Luxury 5* Game Lodge near Thabazimbi. You will lead guest safaris on foot and by vehicle, delivering an immersive wildlife experience while mentoring junior guides and assisting with lodge operations.

Required FGASA Nature Site Guide NQF4, ARH and Rifle Proficiency, First Aid Level 1, plus a valid Driver’s License. Prior luxury lodge experience, attention to detail and strong communication are essential.

Qualifications

• FGASA Nature Site Guide NQF4 and ARH qualifications are mandatory.
• Rifle proficiency and First Aid Level 1 are required.
• Driver’s license and Pr-DP are essential.
• Prior luxury safari lodge field guide experience is preferred.
• Attention to detail and guest-focused mindset are crucial.
• Strong communication and teamwork are expected.

Responsibilities

• Follow procedures to maintain operation of Guides and Safari department; manage guest experiences for individuals, families and kids.
• Deliver field guide duties: orientations, guided game drives, bush walks, tracking and spoor identification, lectures on ecology, drinks stops.
• Be available for all game drives, back-up drives and stand-by duties as directed.
• Practice safe weapon handling as directed.
• Contribute to lodge social media with wildlife info and area knowledge.
• Assist with incident handling in emergencies (medical, fire, flood).
• Collect guest information prior to arrival and communicate preferences to Management.
• Record guest interactions and relay feedback to Management.
• Report guest complaints to Head of Department/Management immediately.

Skills

Guest focus

Effective communication

Team player

Time management

Proactive

Creative flair

Education

FGASA Nature Site Guide NQF4

Trails Guide ARH

Rifle Proficiency

First Aid Level 1

Driver’s License

Pr-DP

Job description

Luxury 5* Game Lodge based close to Thabazimbi is looking for a Field Guide.

As a Field Guide you will be required to guide guests ; on foot and by vehicle, providing a holistic safari experience and actively assist the Safari Management with the administrative operation of departments and mentorship/leadership of the field guides.

Duties:

• Follow all procedures for maintaining the overall operation of the Guides and Safari department, including individual, family and kids’ safari experiences, safety, excellent guest and staff relations, hosting of guests, and all equipment, vehicles, and assets.
• Perform all Field Guide functions according to the standards, including guest introductory and safety orientations, guided game drives and interpretive bush walks, tracking, identification of spoor, delivering informative lectures on relevant ecological topics, and drinks stops and other bush events.
• Be available for all game drives, back-up drives, and stand-by duties as directed.
• Practice proficient and safe weapon handling as directed.
• Contribute to the lodge social media platforms, ensuring consistent delivery of relevant and appealing information with the broad aim of increasing knowledge of the wildlife and operating area.
• Assist with incident handling in the event of emergency / evacuation, including medical emergencies, fire, and flood.
• Ensure all guest information available is collected and communicated prior to arrival.
• Collect guest information while speaking to guests; inform the Management to record and act on guest preferences.
• Ensure all guest complaints are reported to your Head of Department/Management immediately.

Requirements:

• Level 2 full trails with FGASA Nature Site Guide NQF4 and Trails Guide qualification ARH and Rifle Proficiency, First Aid Level 1, Driver’s License and Pr-DP.
• Previous experience as Field Guide at a Luxury Safari Lodge
• Excellent attention to detail, excellent hygiene principles.
• Guest focus philosophy
• Effective communication skills (written and verbal), practicing honest communication.
• Team player with positive attitude, enthusiasm and emotional control.
• Excellent time management and self-discipline.
• Proactive; use initiative and creative flair when required.
• Committed and loyal, adaptable, and flexible.