Field Execution Lead – FMCG & Retail Standards

Kontak Recruitment; Gqeberha; On-site; ZAR 614,000 - 670,000; Full time

Benefits offered by this job

Benefits

Job summary

Kontak Recruitment is seeking a hands-on Sales Operations Manager to drive field execution across three regions. Based in Gqeberha with flexibility to relocate to Cape Town or Johannesburg, you will own call coverage, distribution, ranging and shelf compliance, and lead audits and scorecards.

You will travel extensively, calibrate field performance, and partner with Logistics and Finance to resolve stock, pricing and debtor issues while maintaining execution standards and KPI discipline.

Qualifications

• Hands-on FMCG field execution experience across call coverage, distribution, ranging and in-store standards.
• Ability to identify and fix execution gaps with measurable improvements.
• Willingness to spend significant time in stores, depots, trucks and the field with sales reps.

Responsibilities

• Own national execution standards for call coverage, distribution, ranging, shelf compliance and promos.
• Complete a national field-execution audit within 90 days and identify regional gaps.
• Develop and implement a national execution scorecard within 90 days.
• Conduct regular field audits across all three regions.
• Identify execution breakdowns and work with responsible staff to fix them.
• Assign owners and deadlines to issues and ensure timely resolutions.
• Establish a national operating rhythm with weekly reviews and strict reporting deadlines.
• Hold Regional Sales Managers and reps to standards with leadership support.
• Escalate recurring or systemic failures promptly.
• Resolve CRM, call-planning, reporting and order-to-cash process weaknesses.
• Develop practical tools and SOPs for field teams to use consistently.
• Collaborate with Logistics to resolve stock and delivery issues.
• Work with Finance on pricing, credit and debtor-compliance matters.
• Produce weekly national execution reports with highlights, actions and progress.
• Monitor KPIs and risks to protect quarterly performance.
• Reduce regional differences in execution compliance over time.
• Provide operational backup to national sales leadership when needed.

Skills

FMCG field execution

In-store standards

Auditing & compliance

Travel readiness

Tools

CRM systems

Call-planning tools

Sales reporting tools

Job description

Kontak Recruitment is seeking a hands-on Sales Operations Manager to drive field execution across three regions. Based in Gqeberha with flexibility to relocate to Cape Town or Johannesburg, you will own call coverage, distribution, ranging and shelf compliance, and lead audits and scorecards.

You will travel extensively, calibrate field performance, and partner with Logistics and Finance to resolve stock, pricing and debtor issues while maintaining execution standards and KPI discipline.