Fiber Optic Field Technician – On‑Site & Customer Focus

Placements24; Mtubatuba Local Municipality; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Career progression

Job summary

Placements24 is seeking a Field Service Technician in Richards Bay, KwaZulu-Natal to install, test, and maintain fiber optic networks across the region. You will work hands-on at customer sites, ensuring safety and high service standards.

Experience with fiber optic testing, splicing, and OTDR equipment is required, along with a valid driver’s license and willingness to travel within the region. A technical certification is a plus.

Qualifications

• High school diploma or equivalent; technical certification is a plus.
• Proven experience as Field Service Technician in fiber optics.
• Ability to read diagrams and perform fiber splicing, termination, and testing.

Responsibilities

• Install, terminate, and test fiber optic cables and equipment across environments.
• Perform regular maintenance and inspections of fiber optic networks.
• Diagnose and troubleshoot network faults and implement repair solutions.
• Respond to service calls and emergency repairs to minimize downtime.
• Use OTDRs and fusion splicers for testing and splicing.
• Adhere to safety protocols and company policies on-site.
• Maintain accurate records of installations and maintenance.
• Provide excellent customer service and address client concerns.
• Collaborate with NOC to report issues and track tickets.
• Assist with network upgrades and new builds as required.

Skills

Fiber optic installation

Fiber optic testing

OTDR testing

Troubleshooting

Customer service

Independent work

Driver's license

Education

High school diploma or equivalent

Technical certification in telecommunications or related field

Tools

OTDRs

Fusion splicers

Fiber optic testing equipment

Job description

Placements24 is seeking a Field Service Technician in Richards Bay, KwaZulu-Natal to install, test, and maintain fiber optic networks across the region. You will work hands-on at customer sites, ensuring safety and high service standards.

Experience with fiber optic testing, splicing, and OTDR equipment is required, along with a valid driver’s license and willingness to travel within the region. A technical certification is a plus.