Facilities Manager

SKG Properties; Cape Town; On-site; ZAR 420,000 - 620,000; Full time

Job summary

SKG Properties is seeking a Facilities Manager to oversee a diverse portfolio of buildings in the Cape Town area. The role covers facilities management, administrative tasks, technical support and leading an FM team responsible for daily operations within the Property Management department.

Responsibilities include managing lease agreements and SLAs, coordinating maintenance, reporting, and ensuring compliance with applicable Acts while delivering high levels of tenant satisfaction and

Qualifications

• Experience in facilities management and lease agreements

Responsibilities

• Knowledgeable on managing Lease Agreements, conditions, and SLA management with providers.
• Proactively manage scope of works and ensure services per Lease Agreement.
• Manage facilities coordinators to deliver agreed KPIs.
• Ensure service levels, quality, and standard of work.
• Maintain up-to-date building maintenance and turn-around times.
• Action ppm schedules and conduct site inspections.
• Quality checks on maintenance and repairs.
• Monitor lease condition deviations and report findings.
• Handle tenant complaints per Management requirements.
• Hold tenant meetings per timeline frameworks.
• Oversee site personnel and ensure clear deliverables.
• Visit tenants within portfolio and build relationships.
• Prepare monthly reports for management.
• Report faults and tampering.
• Ensure compliance with Acts and manage risk.

Job description

Company Overview

SKG Properties specialises in the development, leasing and management of commercial and industrial real estate.

Company Overview

SKG Properties specialises in the development, leasing and management of commercial and industrial real estate.

Joining us means seizing an opportunity to work in a dynamic, industry leading property company in South Africa, where ethics, customer service and teamwork are the foundation of our success.

Role Overview

The Facilities Manager will be responsible for a broad range of facilities management, administrative, technical, and support functions within the Property Management department. In essence, this entails leading and managing a portfolio of buildings as well as an FM Team who support the specific portfolio and management of the properties, day by day.

RESPONSITILITIES

Facilities Management:

• Contracts management: The Facilities Manager will need to be knowledgeable on managing Lease Agreements, conditions, and SLA management of internal and external service providers.
• Proactively Manage the scope of works and ensure services are delivered as per the Lease Agreement.
• Manage and monitor the facilities coordinators to ensure delivery of the agreed KPIs.
• Ensure the service level agreement, quality, and standard of work are delivered.
• Ensure that building maintenance is up to date and within prescribed turn-around times.
• The ppm schedules are actioned.
• Conduct site inspections.
• Ensure the appropriate quality checks are done on maintenance and repairs.
• Monitor and report on any deviations of the lease conditions.
• Handle tenant complaints and/or redirect appropriately, according to Management requirements.
• Ensure meetings are conducted with the tenants, as per the agreed timeline frames.
• Ensure all personnel allocated to the relevant sites are managed and have a clear understanding of their deliverables.

Customer Service Management:

• Visit tenants within the portfolio.
• Establish and maintain mutually beneficial relationships with tenants.
• Communicate with tenants to ensure day-to-day satisfaction.

Reporting:

• Prepare and supply accurate monthly reports as required for the purposes of management reporting.
• Ensure monthly readings are submitted to the relevant department.

Utility & Management:

• Ensure that any faults and tampering are reported.
• Report on receipt of disconnection notices.

Risk Management:

• Ensure compliance with relevant Acts.
• Proactively control, manage, and govern the processes and systems within the areas of accountability, to ensure compliance and minimise business risk.