Executive : Facilities Management

Telkom; Centurion; On-site; ZAR 700,000 - 1,000,000; Full time

Job summary

A leading telecommunications provider in Gauteng is seeking an Executive: Facilities Management. The ideal candidate will be responsible for strategic and operational management of facilities, ensuring compliance with regulations, and managing budgets. With at least 8 years of experience and strong leadership skills, you will optimize facility operations and enhance staff productivity. This role is crucial for improving service delivery and requires excellent problem-solving abilities.

Qualifications

• 8 years relevant experience, at least 3 years at senior management level.
• Qualification preferably in built environment or appropriate.
• Experience in the Facilities Management field, with at least 6 years at a strategic and management level.

Responsibilities

• Develop and direct strategic facilities management goals.
• Ensure compliance with statutory regulations and policies.
• Compile and manage the capital expenditure budget for facilities.

Skills

Total facilities management

MS Office suite

Conflict management

Negotiation and influencing

Education

NQF 7: 3 year Degree

Tools

CAFM systems

MS Projects

Job description

Job title: Executive: Facilities Management

Job Location: Gauteng, Centurion

Deadline: September 27, 2025

Overview

Core Description: Responsible for the strategic and operational management of the Telkom Group facilities, covering the full suite of technical, hard, and soft services, and acting as a Centre of Excellence for the business. Responsible for service delivery to high-pressure internal and external stakeholders, and for developing and executing continuous improvement initiatives. Takes ownership of end-to-end customer journey management through all facilities and service touch points.

Responsibilities

• Develop and direct strategic facilities management goals, forecast plans to achieve strategic goals, identify facilities management trends, and develop strategies to maximize the group’s competitiveness.
• Put innovative strategies in place to optimise building performance and efficiency (e.g., water-saving and greening initiatives) and deliver high value-added recommendations.
• Identify and implement strategies to develop a workplace environment that increases staff productivity.
• Formulate design standards with workplace benchmarking and commercial requirements; engage with business heads to develop and refine product types; standardise for cost-efficient execution at scale.
• Identify and develop solutions to maximise efficient facilities and space management.
• Plan and manage short-term and long-term facilities and space management needs for customers.
• Ensure compliance with statutory regulations, policies and procedures; conduct inspections; liaise with tenants to address non-compliance; institute a workplace safety process for staff and contractors.
• Monitor occupancy and vacancy levels to minimise costs; report regularly to stakeholders with analysis and metrics of deliverables for board, executives, senior management, customers, etc.
• Manage relationships with service providers to ensure effective, efficient, cost-effective service delivery.
• Provide strategies to manage and reduce red flags in utility bills.
• Establish procedures to mitigate and manage risk; ensure buildings comply with legislation and implement corrective actions as required.
• Review service delivery model for FM services, especially during contract renewals; update contracting practices to stay best in class.
• Improve the annual asset management plan for maintenance budgeting, programmed maintenance, and capital projects including refurbishments.

Financial Management

• Compile and manage the capital expenditure budget for facilities; track variances and savings; conduct financial analyses to evaluate lease vs. purchase decisions.
• Complete required forecasts, budget analyses, and activity reports.
• Analyze monthly performance and budget projections; adjust strategies to align with the annual management plan and budget.
• Develop year-on-year business plans to achieve savings targets; work with the finance team to produce monthly financial status reports and forecasts.
• Manage the overall maintenance budget.
• Responsible and accountable for effective management and development of the Facilities Management Team.

Core Competencies

Functional Knowledge

• Understanding of CAFM systems; practical building maintenance; safety, fire and emergency procedures; Occupational Health and Safety Act and relevant legislation; SLAs and their development and management; technology in building (electrical, plumbing, construction); mechanical and air-conditioning systems; day-to-day operations (cleaning, security, gardening); contract management; strategic facilities management; people management; quality assurance process development and ISO-like standards awareness.

Functional Skills

• Total facilities management; MS Office suite; presenting and communicating information; facilities management contract management; real estate operations contracts; quantitative methods; financial analysis; programme management and planning; business acumen; budgeting; change management; financial modeling; budget management; conflict management; report writing; project management; negotiation and influencing.

Competencies (Behaviour)

• Thought Leadership: developing strategies, insights, and practical approaches.
• Market Leadership: developing expertise, challenging ideas, engaging with people, seizing opportunities, managing tasks.
• Business Leadership: pursuing goals, taking action, upholding standards, managing tasks, seizing opportunities.
• People Leadership: decision making, empowering individuals, directing and convincing people, engaging with others.
• Personal Leadership: adaptability, collaboration, professionalism, and teamwork aligned with Telkom values.

Certifications

• SAFMA (Accredited Facilities Professional)

Education

• NQF 7: 3 year Degree

Experience

• 8 years relevant experience, at least 3 years at senior management level

Additional Information

Qualification and experience:

• Qualification preferably in built environment or appropriate.
• Experience in the Facilities Management field, with at least 6 years at a strategic and management level.

Special Requirements

• Strategic thinker and planner with ability to deliver results.
• Very experienced in setting out facilities management processes and procedures.
• Professional business writing to represent the company professionally.
• Ability to build strong relationships with clients, external stakeholders, consultants and advisors.
• Demonstrated leadership with vision, commitment, engagement and results.
• Ability to translate strategic initiatives into tactical implementation plans.
• Excellent computing skills (Outlook, Excel, Word, PowerPoint, Project).
• Excellent written communication skills; strong problem-solving and analytical abilities; high professionalism and integrity.
• MS Projects experience; excellent negotiation and influencing skills.

Physical Requirements

• None

Key Stakeholders

• Internal: Divisional leaders; Executive and senior leadership stakeholders; Category/Supplier executives and management; Contract management services; Executives and management; Service providers; Real Estate Asset and Facilities Management; Utilities Management; Properties Project Management; Customers outside Telkom; Administrative/Management roles