Executive Assistant (Job ID: CORRIC1EA)

Insideoutva; South Africa; Remote; ZAR 184,000 - 367,000; Part time

Job summary

Insideoutva is seeking an Executive Assistant to own the executive's email inboxes, triage thousands of messages, and resolve routine items with minimal guidance. You will act on verbal directions, drafting communications and handling payments and confirmations without written instructions.

As you grow with the role, you will take on broader executive support duties, document recurring processes, and help build a lasting operational asset for the founder and the organization.

Qualifications

• Proven experience as an Executive Assistant or similar high-level admin role, supporting a busy founder across multiple inboxes.
• Ability to resolve issues independently and proactively.
• Comfort with receiving verbal direction and turning it into written communications.
• Excellent written and spoken English for direct executive correspondence.
• Experience using AI tools like Claude to support inbox management and task execution.
• Strong organizational skills to manage high email volume and priorities without close supervision.
• Discretion handling financial and operational matters including bill payments and vendor confirmations.

Responsibilities

• Inbox Management: Monitor and triage two high-volume inboxes daily, prioritizing messages.
• Issue Resolution: Take direct action on items found in email, e.g., bills or confirmations.
• Verbal Direction Execution: Draft and send emails from spoken instructions.
• Vendor & Account Coordination: Liaise with vendors and internal teams to resolve items from email.
• Process Documentation: Document recurring tasks into standard operating procedures over time.
• Reporting & Communication: Provide concise updates on inbox status and outstanding items.
• Scope Growth: Transition from part-time to full-time and expand duties as needed.

Skills

Executive support

Inbox management

Problem solving

Verbal instructions

Written communication

English proficiency

AI tools Claude

Organization

Discretion

Tools

Claude

PayPal

Gusto

Calendar tools

Email platforms

Transcription tools

Job description

Job Details at a Glance

• Job Title: Executive Assistant

• Job ID: CORRIC1EA

• Industry: Hospitality & Financial Services

• Location: South Africa or LATAM

• Job Status: Part Time (Transition to Full Time) - 20 hours per week

• Work Schedule: Monday to Friday, TBD Mountain Time

• Salary: Part Time $1000 per month | Full Time $2000 per month

• Target Start Date: ASAP

About the Client

The client operates a resort with an on-site restaurant alongside a hard money lending company that serves real estate investors. Both operations are high-volume and well established, supported by a small team of in-house specialists covering treasury, bookkeeping, and property management functions. The founder's attention is consumed by work that only she can perform, leaving no time to manage incoming email across two active inboxes that together receive thousands of messages. This role exists to take ownership of that inbox volume, resolve routine items independently, and free the founder to focus on higher-level priorities.

About the Role

You will take full ownership of the executive's email inboxes, triaging high volumes of incoming messages and resolving routine items directly rather than simply flagging them for review. You will act on verbal direction, listening to instructions and translating them into drafted and sent communications, bill payments, confirmations, and other follow-through actions without requiring written instructions.

As the role matures, you will take on a broader range of executive support duties beyond inbox management, with the opportunity to transition from part-time to full-time based on performance and business need. You will also contribute to building documentation of recurring processes so that your work becomes a lasting operational asset.

Key Responsibilities

• Inbox Management: Monitor and triage two high-volume email inboxes daily, organizing and prioritizing messages so nothing critical is missed.

• Issue Resolution: Take direct action on items found in email, such as paying bills or confirming deliveries, rather than reporting them back for decision.

• Verbal Direction Execution: Receive spoken instructions and independently draft, type, and send the resulting emails and communications.

• Vendor & Account Coordination: Liaise with vendors and internal team members as needed to resolve billing, confirmation, or scheduling items surfaced in email.

• Process Documentation: Document recurring email-handling tasks and convert them into clear standard operating procedures over time.

• Reporting & Communication: Provide concise, high-signal updates on inbox status and outstanding items without requiring lengthy reports.

• Scope Growth: Take on additional executive assistant duties as the role expands from part-time to full-time.

Qualifications & Skills

• Proven experience as an Executive Assistant or in a high-level administrative support role, ideally supporting a busy founder or executive across multiple inboxes.

• Demonstrated ability to resolve issues independently rather than simply escalating them, with a track record of proactive problem-solving.

• Comfortable receiving verbal or spoken direction and converting it into written communication without needing instructions typed out in advance.

• Excellent written and spoken English communication skills, suitable for direct correspondence on the executive's behalf.

• Experience using AI tools such as Claude or similar platforms to support inbox management, drafting, and task execution.

• Strong organizational skills with the ability to manage high email volume and competing priorities without close supervision.

• Discretion and sound judgment when handling financial and operational matters, including bill payment and vendor confirmations.

Tech Stack

• Claude (AI assistant)

• Email platforms (high-volume inbox management)

• PayPal

• Gusto

• Calendar scheduling tools

• Fathom or similar call recording/transcription tool