Enterprise Systems & Process Transformation Lead

Network Finance; Wes-Kaap; Vor Ort; ZAR 900.000 - 1.200.000; Vollzeit

Zusammenfassung

Network Finance seeks a seasoned Business Systems Manager to lead our applications, systems administration, and user support. You will partner with business stakeholders to optimize processes, drive system improvements, and ensure data integrity and reliability across ERP, WMS, and CRM platforms.

You will oversee upgrades, testing, deployment, and change management, while mentoring a team, managing budgets, and enforcing governance, risk, and compliance.

Qualifikationen

• Bachelor's degree in Information Systems, Business Management, Computer Science, or related field; certifications in Business Analysis, IT Service Management, or Project Management advantageous.
• Strong understanding of enterprise business systems and operational technology environments.
• 5-10 years of experience in business systems, technology operations, or process improvement roles.
• Experience managing enterprise applications and cross-functional technology initiatives.

Aufgaben

• Oversee daily operation, availability, and performance of business-critical systems.
• Partner with stakeholders to identify opportunities for process improvement and system optimization.
• Ensure data integrity, system reliability, and alignment between business processes and technology platforms.
• Manage system upgrades, testing, deployment activities, and change management initiatives.
• Maintain system documentation, workflows, and user procedures.
• Lead vendor and stakeholder management, monitoring performance against SLAs.
• Guide technology operations, budgeting, resource planning, and workload distribution.
• Foster governance, risk, and compliance, and support audit requirements.

Kenntnisse

Leadership

Enterprise systems

ERP/CRM/WMS

Change management

Stakeholder mgmt

Data governance

Budgeting

Ausbildung

Bachelor's degree in Information Systems

Bachelor's degree in Business Management

Bachelor's degree in Computer Science

Certifications in BA/ITSM/PM

Jobbeschreibung

Network Finance seeks a seasoned Business Systems Manager to lead our applications, systems administration, and user support. You will partner with business stakeholders to optimize processes, drive system improvements, and ensure data integrity and reliability across ERP, WMS, and CRM platforms.

You will oversee upgrades, testing, deployment, and change management, while mentoring a team, managing budgets, and enforcing governance, risk, and compliance.