Engagement Lead, Incident Response Cyber security Cape Town

S-RM Intelligence and Risk Consulting; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

23 days holiday per year

Hybrid working

Medical aid

Gap Cover

Life insurance

Disability cover

Private pension

EAP

Headspace access

Eye tests & glasses reimbursement

Fertility treatment leave

Maternity leave

Paternity leave

Job summary

S-RM Intelligence and Risk Consulting in Cape Town seeks a German-speaking Engagement Lead for its Cyber Incident Response team. You will lead incident response efforts, coordinate a multidisciplinary group of experts, and manage client relationships to deliver timely, effective cyber threat remediation.

The role requires DFIR experience, strong consulting skills, and the ability to operate under pressure while guiding clients through crises.

Qualifications

• Native or professional fluency in German.
• A calm and empathetic style under pressure.
• A thoughtful approach to solving problems.
• Experience in digital forensics and incident response (DFIR).
• Ability to coordinate diverse expert teams during incidents.

Responsibilities

• Project scoping: triage calls with clients to understand incident scope and required support.
• Project management: ensure response is on track, within budget and schedule.
• Overseeing forensic analysts investigating the incident.
• Advising on response strategies to cyber threat actors.
• Providing crisis management expertise to guide clients.
• Relationship management with victims, lawyers and insurers.

Skills

German language fluency

Consulting skills

DFIR experience

Stakeholder management

Job description

We have a new and exciting role available for an Engagement Lead in the Cyber Security Team in Cape Town.

We're building a team to meet this challenge. We're quick to respond, innovate, and improve. We don't get too hung up on hierarchy or bureaucracy. If your ideas are good enough, we'll empower you to implement them.

We also don't believe there's a typical cybersecurity professional. We've built a team of intelligence analysts, technical specialists, software developers, investigators, risk managers, and more. You'll always find a range of perspectives and expertise to draw on and help you grow.

If that sounds like your kind of team, we'd like to hear from you.

The role

We are looking for a German speaking consultant to join our Cyber Incident Response team as an Engagement Lead. A successful cyber response only happens when a group of technical experts works seamlessly with a team leader who can get the best out of them.

Role responsibilities include:

• Project scoping: you will be a first responder to cyber-attacks, running triage calls with clients to understand the scope of the incident and setting out how S-RM can support.
• Project management: from that first call to the incident’s conclusion, you will be responsible for ensuring the response is managed effectively and efficiently, delivering for all stakeholders while on schedule and within budget. Typical workstreams include:
• Working with clients to ensure that incidents are contained.
• Overseeing a team of forensic analysts investigating the incident.
• Advising strategies for responding to cyber threat actors.
• Providing crisis management expertise to help clients navigate the incident.
• Relationship management: you will be responsible for building and developing relationships with the various stakeholders involved in a cyber incident, from the victims themselves to lawyers and insurance professionals.

We nurture a culture of equality, diversity and inclusion, and we are dedicated to developing a workforce that displays a variety of talents, experiences, and perspectives.

What we ar e looking for

We think candidates with the following skills and experience are likely to succeed as Incident Response Engagement Leads at S-RM.

You will need great consulting skills and a developed understanding of networks and security technologies. We will prioritise candidates with demonstrable digital forensics and incident response ('DFIR') experience, especially those that have worked in an incident handling capacity before. However, we'd encourage candidates with adjacent experience to apply. We believe that, with the right training, anyone that fits the profile below can make an excellent Engagement Lead. We have a proven track record of supporting those from diverse backgrounds to develop into this role.

• Native or professional fluency in German language .
• A calm and empathetic style when under pressure.
• A thoughtful approach to solving problems.
• An instinct to seek the expertise of others and bring diverse skillsets together.
• Excellent client service and advocacy skills in your daily work.

Candidates must have permission to work in South Africa by the start of their employment.

We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, this includes but is not exhaustive of:

• 23 days holiday per year in addition to bank holidays (+1 day for every year of service up to a maximum of 28 days in total)
• Hybrid working and flexible working hours
• Medical aid with Discovery Health for employee, partner, and children up to the cost of the Classic Saver plan
• Gap Cover policy – allowing you to bridge the gap between your medical bills and your medical aid cover
• Life insurance – 4x annual salary
• Disability cover - 75% of annual salary
• Private pension – up to 7% contribution matched by the company
• EAP (Employee Assistance Programme) for employees and immediate family, including counselling sessions
• Free access to the world-famous mindfulness app Headspace
• Eye tests and glasses reimbursement up to certain cost on an annual basis
• Hybrid working and flexible working hours
• Fertility treatment leave – 5 days of leave per cycle of treatment per year
• Maternity leave – 26 weeks of full pay followed by 13 weeks of half pay (after 1 year at the company on the 'qualifying week' = 15 weeks before a due date)
• Paternity leave – 6 weeks of full pay (after 1 year at the company on the 'qualifying week' = 15 weeks before a due date)