End-to-End Activation Lead – Fintech

Capital H Staffing and Advisory Solutions; Stellenbosch; Sur place; ZAR 520 000 - 760 000; Plein temps

Résumé du poste

Capital H Staffing and Advisory Solutions seeks an Activation Lead to own the end-to-end employee activation journey for new employer clients in Stellenbosch. The role focuses on on-site activation execution, scheduling, and staff enablement, with a strong emphasis on data-driven improvements.

You will drive activation planning, manage comms calendars, and facilitate training sessions, collaborating across Marketing, Implementation, and RM teams.

Qualifications

• 3-year tertiary qualification is required.
• Experience in a client-facing role where employee engagement was the primary measure of success.
• Experience in onboarding, change management, internal communications, or field activation.
• Familiarity with CRM or project management tools (Monday.com, Salesforce, or similar).
• Experience working in or with large employer environments, retail, logistics, manufacturing, or similar deskless workforces.
• Understanding of the South African workforce context and the financial pressures facing low-to-middle income employees.
• Beneficial: fintech, financial wellness, or EWA; building a function from scratch; WhatsApp-based communications at scale.

Responsabilités

• Activation planning and execution.
• Own the end-to-end employee activation process for every new employer client.
• Build and manage the activation comms calendar per client (WhatsApp, SMS, poster, payslip messaging, in-app prompts).
• Schedule, facilitate, and track online manager buy-in sessions and employee training.
• Design and deploy incentive mechanics to drive first registration and first-transaction behaviour.
• Track daily registration and activation numbers per client and per department.
• Identify underperforming clients or departments early and intervene decisively.

Connaissances

Client-facing

Onboarding & change

Data-driven

Formation

3-year tertiary qualification

Outils

Monday.com

Salesforce

Description du poste

Capital H Staffing and Advisory Solutions seeks an Activation Lead to own the end-to-end employee activation journey for new employer clients in Stellenbosch. The role focuses on on-site activation execution, scheduling, and staff enablement, with a strong emphasis on data-driven improvements.

You will drive activation planning, manage comms calendars, and facilitate training sessions, collaborating across Marketing, Implementation, and RM teams.