Employee Wellness Supervisor - Urgently needed

Centre for occupational and wellness services; Pretoria; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Centre for Occupational and Wellness Services seeks an experienced Employee Wellness Supervisor to oversee the delivery of EWP services across client organisations. You will ensure professional standards, effective case management, and strong stakeholder engagement in line with contractual obligations and wellness best practice.

The role requires supervising wellness consultants, counsellors, and case managers, and coordinating campaigns while maintaining confidentiality and compliance with

Qualifications

• Bachelor’s degree in Social Work, Psychology, Counselling, or related field.
• Experience in employee wellness or psychosocial support is preferred.
• Knowledge of confidentiality and ethical guidelines.

Responsibilities

• Provide supervisory oversight to wellness consultants, counsellors, and case managers.
• Ensure high quality delivery of counselling, psychosocial support, assessments, and referrals.
• Monitor utilisation trends, case progress, and intervention outcomes across client sites.
• Support managers and supervisors with guidance on wellness related performance concerns.
• Coordinate wellness campaigns, training sessions, and preventative programmes.
• Maintain strict confidentiality and compliance with ethical and legislative requirements.
• Prepare monthly and quarterly wellness reports for client organisations.
• Facilitate stakeholder engagement with HR, unions, management, and service partners.
• Ensure adherence to SLAs and quality assurance standards.
• Lead return to work and reasonable accommodation processes where required.
• Provide professional supervision, coaching, and development for wellness practitioners.

Skills

Supervisory skills

Counselling

Case management

Stakeholder engagement

Education

Bachelor’s degree in Social Work, Psychology, Counselling, or related field

Job description

The Employee Wellness Service Provider seeks a highly skilled Employee Wellness Supervisor to oversee the delivery, coordination, and quality assurance of Employee Wellness Programme (EWP) services across client organisations. The successful candidate will ensure professional standards, effective case management, and strong stakeholder engagement in line with contractual obligations and wellness best practice.

Key Responsibilities

• Provide supervisory oversight to wellness consultants, counsellors, and case managers.
• Ensure high quality delivery of counselling, psychosocial support, assessments, and referrals.
• Monitor utilisation trends, case progress, and intervention outcomes across client sites.
• Support managers and supervisors with guidance on wellness related performance concerns.
• Coordinate wellness campaigns, training sessions, and preventative programmes.
• Maintain strict confidentiality and compliance with ethical and legislative requirements.
• Prepare monthly and quarterly wellness reports for client organisations.
• Facilitate stakeholder engagement with HR, unions, management, and service partners.
• Ensure adherence to service level agreements (SLAs) and quality assurance standards.
• Lead return to work and reasonable accommodation processes where required.
• Provide professional supervision, coaching, and development for wellness practitioners.

Minimum Requirements

• Bachelor’s degree in Social Work, Psychology, Counselling, or related field.