Employee Relations Specialist — Hybrid (Polokwane)

Placements24; Polokwane; Hybrid; ZAR 420,000 - 580,000; Full time

Benefits offered by this job

Hybrid work model

Medical aid

Retirement benefits

Professional development

Job summary

Placements24 is assisting a major retail chain in Polokwane, Limpopo to recruit an Employee Relations Specialist. You will proactively manage ER issues, conduct investigations, advise management on ER best practices, and develop policies to ensure fairness and compliance.

The role requires 3–5 years of ER experience, strong mediation and negotiation skills, and robust knowledge of SA labour law. A hybrid work setup offers on-site and remote engagement opportunities.

Qualifications

• 3-5 years of Employee Relations experience.
• In-depth knowledge of South African labour law (LRA, BCEA, EEA).
• Proven experience conducting workplace investigations and handling disciplinary processes.
• Strong mediation, negotiation and conflict resolution skills.
• Excellent written and verbal communication with high confidentiality.

Responsibilities

• Proactively manage and resolve employee relations issues, including grievances, conflicts and disciplinary matters.
• Conduct thorough and impartial investigations into employee complaints and policy violations.
• Advise management on ER best practices, labour law compliance, and risk mitigation.
• Develop and update ER policies and procedures for legal compliance and fairness.
• Facilitate mediation sessions and conflict resolution between employees.
• Promote a positive workplace culture through training and communication initiatives.
• Stay updated on labour legislation and impact on ER practices.
• Partner with HR Business Partners and legal counsel on complex ER cases.
• Maintain accurate, confidential records of ER investigations and resolutions.
• Contribute to ER training programs for managers and staff in Polokwane, Limpopo.

Skills

Mediation

Negotiation

Conflict resolution

Analytical thinking

Communication skills

Education

Bachelor's degree in Human Resources, Law, Psychology, or related field

Tools

HRIS

Job description

Placements24 is assisting a major retail chain in Polokwane, Limpopo to recruit an Employee Relations Specialist. You will proactively manage ER issues, conduct investigations, advise management on ER best practices, and develop policies to ensure fairness and compliance.

The role requires 3–5 years of ER experience, strong mediation and negotiation skills, and robust knowledge of SA labour law. A hybrid work setup offers on-site and remote engagement opportunities.