Employee Relations Specialist

Sun International; Cape Town; On-site; ZAR 480,000 - 680,000; Full time

Job summary

Sun International in Cape Town seeks an Employee Relations Specialist to manage the end-to-end ER case lifecycle, ensuring fair, legally compliant outcomes. You will conduct workplace investigations, manage disciplinary and grievance processes, prepare cases and represent the organisation in external dispute resolution forums.

You will provide specialist ER guidance to managers and stakeholders, drive risk-based compliance with LRA and BCEA, and support continuous improvement in processes,

Qualifications

• Bachelor’s degree in Human Resources, Business Administration or related field is required.
• Advanced Diploma/Degree in Labour Law is preferred.
• 5-8 years of relevant Employee Relations or Labour Relations experience.
• Experience managing disciplinary and grievance processes.
• Experience conducting workplace investigations and ER cases.
• Experience with dispute resolution and CCMA matters.
• Strong knowledge of SA employment legislation (LRA, BCEA).
• Ability to prepare formal ER documentation and evidence.
• Advising managers and stakeholders on ER processes.

Responsibilities

• Manage end-to-end ER case lifecycle with fair, compliant outcomes.
• Conduct workplace investigations and manage disciplinary/grievance processes.
• Prepare cases and represent the organisation in external dispute forums.
• Provide ER guidance to managers and PBE stakeholders.
• Support ER reporting, risk analysis and documentation.
• Coach managers on ER processes and stakeholder engagement.

Skills

ER management

Disciplinary & grievance

Workplace investigations

CCMA preparation

Dispute resolution

Legal compliance

Stakeholder guidance

Communication

Organisational guidance

Attention to detail

Conflict management

Teamwork

Education

Bachelor’s degree in HR/BA/related

Labour Law Diploma/degree (preferred)

Tools

HRIS

ER case management systems

Job description

The Employee Relations Specialist manages the end-to-end employee relations case lifecycle, ensuring fair, consistent and legally compliant outcomes. The role conducts workplace investigations, manages disciplinary and grievance processes, prepares cases and represents the organisation in external dispute resolution forums, while providing specialist ER guidance to managers and PBE stakeholders.

Core behavioral & Technical / proficiency competencies:

• Employee Relations and Labour Relations management.
• Disciplinary and grievance case management.
• Workplace investigations and evidence management.
• CCMA preparation and organisational representation.
• Dispute resolution, mediation and conflict management.
• Application and interpretation of the LRA, BCEA and other relevant employment legislation.
• Procedural and substantive fairness.
• ER risk identification and legal compliance.
• Preparation of charge sheets, case bundles, submissions and ER documentation.
• HRIS and employee relations case management systems.
• ER reporting, case trends and risk analysis.
• Manager guidance and coaching on ER processes.
• Attention to detail and accuracy.
• Emotional maturity and conflict management.
• Sound judgement and decision-making.
• Communication, collaboration and stakeholder engagement.
• Organisation, planning and prioritisation.
• Problem-solving and adaptability.
• Continuous Improvement.
• Integrity.
• Teamwork Collaboration.
• Transparency.
• Adaptability.
• Problem-Solving.
• Customer Centricity.
• Lifelong Learning.
• Respect for Diversity.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration or a related field (required).
• Advanced Diploma / Degree in Labour Law (preferred).

Experience:

• 5-8 years’ relevant experience.
• Demonstrated experience in Employee Relations and/or Labour Relations.
• Experience managing disciplinary and grievance processes.
• Experience conducting workplace investigations and managing ER cases.
• Practical experience in dispute resolution and CCMA matters.
• Strong working knowledge of South African employment legislation, particularly the LRA and BCEA.
• Experience preparing formal ER documentation, case packs and supporting evidence.
• Experience advising managers and stakeholders on employee relations processes and requirements.

Sun International is committed to employment equity and encourages applications from suitably qualified candidates. Only shortlisted candidates will be contacted.