Emergency Medical Operations Lead

Netcare Pharmacies Pty Ltd; Northam; On-site; ZAR 250,000 - 350,000; Full time

Job summary

Netcare 911 is seeking a dedicated professional to enhance patient care and operational efficiency in a fast-paced emergency setting. You will assist with clinical duties, documentation and coordination with hospital staff, while upholding HPCSA protocols and Netcare standards.

The role emphasizes teamwork, safety, and timely response to both emergency and non-emergency calls, supporting continuous improvement and community health initiatives.

Qualifications

• Essential HPCSA registration: Professional Board of Emergency Care Personnel as a BAA.
• Valid PDRP for passengers.
• A valid Code 10 driver’s license.
• Experience in post-graduate patient care is beneficial.

Responsibilities

• Admin duties as per SOP and company documentation.
• Quality improvement and adherence to HPCSA protocols.
• Respond to emergency calls and log all activities.
• Maintain vehicle and equipment in good condition and report losses.
• Ensure safety, stock control and CPD compliance.
• Provide compassionate patient care and hand over per protocol.

Skills

Emergency care

Patient care

Communication skills

Professional demeanor

Education

HPCSA registration: BAA

PDRP for passengers

Code 10 driver’s license

Tools

Microsoft Office

Job description

Netcare 911 is seeking a dedicated professional to enhance patient care and operational efficiency in a fast-paced emergency setting. You will assist with clinical duties, documentation and coordination with hospital staff, while upholding HPCSA protocols and Netcare standards.

The role emphasizes teamwork, safety, and timely response to both emergency and non-emergency calls, supporting continuous improvement and community health initiatives.