Emergency Care Assistant: Rapid Response & Patient Care

Netcare Pharmacies; South Africa; Vor Ort; ZAR 320.000 - 420.000; Vollzeit

Zusammenfassung

Netcare 911 is seeking dedicated emergency care professionals to join our frontline teams in South Africa. You will respond to calls, provide pre-hospital care, and coordinate with hospital staff to ensure patient safety.

This role requires adherence to HPCSA guidelines, documentation, and teamwork across control centers and field operations. A CPD-compliant practice, and commitment to compassionate care, are essential.

Qualifikationen

Aufgaben

• Complete all company and legal documentation essential in the completion of your duty, and to ensure that copies of such documentation are handed to the Operations Manager for filing
• Share knowledge with relevant team members.
• Follow agreed upon (authorised) action steps until desired competence is achieved
• Ensure hospital records are completed in accordance with their internal requirements whenever a patient is delivered to them via the casualty/emergency unit
• Complete EPRF's - (Electronic Patient Report Forms) accurately for every patient treated
• Complete any and all paperwork required for overtime worked and leave required
• Perform any other reasonable duties as requested by Operational Manager
• Quality assurance to maintain work standards, integrity of data reporting
• Respond to any emergency if requested and administer treatment to any patient requiring as per the HPCSA protocols and regulations
• Depending on specialization provide assistance with medical rescue, emergency communications or specialized transport
• Immediately call for backup should the condition of the patient require treatment that exceeds your scope of practice and competency
• Log all calls with the Netcare 911 Call Centre and obtain a Case Number for every call attended and make sure this number appears on all pages of the PRF/EPRF
• Assist with in-service training where appropriate
• Ensure the cleanliness of the station on a daily basis
• Ensure proper and adequate stock control and replacement immediately after a call if possible
• Attend CME training to maintain CPD compliance
• Submit to involvement in community projects if required
• Required to have necessary knowledge and display adequate levels of competence in the treatment of patients as per your training and qualification, and familiarise yourself with any changes to the treatment protocols as prescribed by the HPCSA
• Required to adhere to all company policies and procedures applicable to your job, failing which disciplinary action may be instituted against you
• Log all calls with the Netcare 911 Call Centre and obtain a Case Number for every call attended and make sure this number appears on all pages of the PRF/EPRF
• Assist with in-service training where appropriate
• Ensure the cleanliness of the station on a daily basis
• Ensure proper and adequate stock control and replacement immediately after a call if possible
• Attend CME training to maintain CPD compliance
• Submit to involvement in community projects if required
• Required to have necessary knowledge and display adequate levels of competence in the treatment of patients as per your training and qualification, and familiarise yourself with any changes to the treatment protocols as prescribed by the HPCSA
• Required to adhere to all company policies and procedures applicable to your job, failing which disciplinary action may be instituted against you
• Act in the manner conducive to basic safety regulations whilst on duty-Ensure safe and considerate driving techniques at all times whilst in control of the company vehicle
• Ensure that the scene of an incident is safe to approach and if not, make safe such a scene according to the regulations in your specific level of emergency care training
• Wear the appropriate protective gear on each scene as necessary
• Be an ambassador to the company by always displaying compassion and empathy towards your patients, their family members and friends
• Keep family members informed about patient treatment
• Wear protective gloves when treating or transporting all patients
• Respect th

Jobbeschreibung

Netcare 911 is seeking dedicated emergency care professionals to join our frontline teams in South Africa. You will respond to calls, provide pre-hospital care, and coordinate with hospital staff to ensure patient safety.

This role requires adherence to HPCSA guidelines, documentation, and teamwork across control centers and field operations. A CPD-compliant practice, and commitment to compassionate care, are essential.