Electronic Security Systems Technician

Fidelity Services Group; Durban; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Fidelity Services Group in Durban requires an experienced Technician to manage high-security installations across infrastructure projects. You will deploy and configure Alarm Systems, CCTV (analogue/IP), Access Control, and Network connectivity at multiple sites.

Key responsibilities include maintenance, troubleshooting, site assessments, and ensuring compliance with safety and company standards while delivering exceptional customer service to clients.

Qualifications

• Matric / Grade 12 and 5–10 years in electronic security systems.
• Strong understanding of networking fundamentals and CCTV/Access control.
• PSIRA Grade C and valid Code 8 Driver's license.

Responsibilities

• Install, configure, commission and maintain electronic security systems (CCTV, access control, alarm systems).
• Perform routine maintenance and preventative service on installed systems.
• Diagnose and resolve technical issues efficiently and professionally.
• Conduct site assessments and provide technical recommendations.
• Ensure compliance with industry standards, safety regulations and company procedures.
• Provide exceptional customer service and maintain strong client relationships.
• Complete job cards, service reports, and administrative tasks accurately.

Skills

Alarm installation & programming

CCTV installation & IP/analogue

Access control systems

Networking fundamentals

IP networking & port forwarding

Wiring diagrams interpretation

UPS & structured cabling

Diagnostics & troubleshooting

Customer service & communication

Education

Matric / Grade 12

Job description

We are looking for an experienced and detail orientated Technician to look after high-security installations across our infrastructure projects.

This role requires full deployment and configuration of Alarm Systems, CCTV surveillance, Access Control and Network connectivity at respective sites.

Key Responsibilities

• Install, configure, and commission and maintain electronic security systems, including:
  • CCTV (analogue and IP)
  • Access control systems
  • Alarm and intrusion detection systems
  • Intercoms and perimeter protection solutions
  • Networking - Strong knowledge of Fibre Infrastructure
  • Electric Fence Systems
• Perform routine maintenance and preventative service on installed systems.
• Diagnose and resolve technical issues efficiently and professionally.
• Conduct site assessments and provide technical recommendations.
• Ensure all work complies with industry standards, safety regulations, and company procedures.
• Provide exceptional customer service and maintain strong client relationships.
• Complete job cards, service reports, and administrative tasks accurately and on time.

Minimum Requirements

• Matric / Grade 12
• 5-10 years proven experience in the Electronic Security Systems Industry
• Strong understanding of networking fundamentals
• Valid code 8 Drivers License
• PSIRA registration Grades C

Required Skills And Experience

• Alarm System installation and programming with end-to-end knowledge of installations and maintenance.
• CCTV System installation and configuration of analog and IP-based surveillance systems, including remote viewing set-up.
• Strong understanding and knowledge of router installation, static IP configuration, and port forwarding for remote system access.
• Interpretation of wiring diagrams, floor plans and security systematics.
• Knowledge with UPS systems and structured cabling would be advantageous.
• Diagnosis and troubleshooting skills
• Strong adherence to confidentiality and security protocols.
• Ability to work independently or as part of a team under project timelines.
• Excellent communication and customer service skills.

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.