Services Manager - Electrical

EnableSA; Gqeberha; On-site; ZAR 420,000 - 550,000; Full time

Job summary

A leading service provider in power systems is seeking an experienced Electrical Supervisor in Gqeberha, South Africa. The role involves leading a team of service technicians, overseeing complex electrical diagnostics, and ensuring compliance with safety regulations. Candidates must have at least 5-7 years of experience in power generation, with strong leadership skills and technical knowledge of generator systems. The position offers opportunities for career growth and contributions to critical power solutions.

Qualifications

• 5-7 years of hands-on experience in power generation or critical power systems.
• At least 3 years in a supervisory or management role.
• Expert-level electrical knowledge required.

Responsibilities

• Lead a team of service technicians in daily operations.
• Act as senior technical authority for complex electrical diagnostics.
• Manage and oversee preparation of detailed technical quotations.

Skills

Leadership

Electrical diagnostics

Root cause analysis

Client relationship management

Team mentoring

Education

N-Diploma or B-Tech in Electrical Engineering

Qualified Electrician or Millwright

Tools

PLC-based control systems

Generator controllers (e.g., Deep Sea Electronics)

Job description

Port Elizabeth, South Africa | Posted on 02/17/2026

Our client is seeking an experienced Electrical Supervisor to join the Port Elizabeth team.

Responsibilities

• Lead, manage, and mentor a team of service technicians, scheduling work and overseeing performance.
• Act as the senior technical authority and point of escalation for complex electrical diagnostics, including faults in alternators, LV switchgear, Automatic Transfer Switches (ATS), and synchronizing panels.
• Provide expert guidance on mechanical and advanced controller-related issues.
• Direct the day-to-day workflow of the service department and workshop, overseeing everything from routine maintenance to new installations, commissioning, and complex electrical retrofits.
• Design and implement robust preventative maintenance programs focused on the entire power train, from the engine to the point of electrical connection.
• Manage the preparation and review of detailed technical quotations for repairs, system upgrades, maintenance contracts, and new service work.
• Ensure stringent quality control by inspecting work, signing off on major jobs, and implementing testing procedures for all electrical systems.
• Perform root cause analysis on complex electrical and mechanical failures to prevent recurrence.
• Serve as the primary technical and commercial contact for key clients, building trust through expert consultation and reliable service delivery.
• Proactively visit client sites to conduct needs analysis, advise on power quality, system upgrades, control system modernization, and integration with renewable systems.
• Drive the growth of the service department by identifying and securing new service level agreements (SLAs), particularly for clients with critical and complex power needs.
• Maintain an expert level of product knowledge on the entire power generation system, including diesel engines (Volvo, Scania, Perkins, etc.), alternators, and associated electrical distribution hardware.
• Ensure all service operations strictly comply with SANS 10142 and other relevant electrical codes, as well as all occupational health and safety regulations.
• Oversee the standby and call-out roster, acting as the primary management contact for after-hours emergencies, particularly those of an electrical nature.

Requirements

• A relevant trade qualification as a Qualified Electrician or Millwright is essential.
• An N-Diploma or B-Tech in Electrical Engineering is highly advantageous.
• Minimum 5-7 years of hands‑on experience in the power generation or critical power systems industry, with at least 3 years in a supervisory or management role.
• Expert-level electrical knowledge is non‑negotiable. This must include proven proficiency in:
  • Reading and interpreting complex electrical schematics and wiring diagrams.
  • Troubleshooting and repairing faults on LV systems, alternators, protection relays, and Automatic Transfer Switches (ATS).
  • PLC-based control logic and generator synchronization.
• In‑depth knowledge of major generator controllers (e.g., Deep Sea Electronics, ComAp) and their configuration software is mandatory.
• Strong technical knowledge of large industrial diesel generators and experience across a range of engine makes.
• Proven leadership ability with experience managing, training, and developing a technical team.
• Must have a valid driver's license and be willing to travel to client sites.
• Must be willing to perform standby duties.