Electrical Field Service Engineer

Placements24; East London; Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Company vehicle provided

Health, dental, and vision benefits

Extensive training

Job summary

Placements24 in East London, South Africa, seeks an Electrical Field Service Engineer to support, install, and maintain electrical equipment across client sites. You will diagnose issues, perform on-site repairs, and ensure uptime with hands-on troubleshooting and customer-focused service.

The role requires 3–5 years' field service experience, a degree in Electrical Engineering, and willingness to travel. You will work in a hybrid schedule with a company vehicle, training, and a benefits package.

Qualifications

• National Diploma or Bachelor's degree in Electrical Engineering.
• 3–5 years of field service or technical support experience for electrical systems.
• Proficiency in troubleshooting industrial electrical equipment, motors, drives and control systems.
• Excellent diagnostic skills and ability to work independently on-site.
• Strong communication and customer-facing skills. Willingness to travel and hybrid schedule.

Responsibilities

• Install, commission, and maintain electrical systems and equipment at client locations.
• Diagnose and resolve complex technical issues through effective troubleshooting methods.
• Provide on-site technical assistance and training to customers and end-users.
• Perform routine preventative maintenance and upgrades on electrical systems.
• Prepare detailed service reports, including findings, actions taken, and recommendations.
• Collaborate with the engineering and sales teams to provide customer solutions.

Skills

Troubleshooting

Field service

Customer-facing

On-site diagnostics

Electrical systems knowledge

Education

National Diploma or Bachelor's degree in Electrical Engineering

Job description

About the Role

Our client is seeking a proactive Electrical Field Service Engineer to provide technical support and expertise for their electrical equipment and systems across various client sites, often based out of East London . This role requires strong diagnostic skills, excellent customer service, and the ability to travel frequently. You will be responsible for installations, maintenance, troubleshooting, and repairs, ensuring customer satisfaction and operational uptime. This position offers a dynamic, hands-on experience with a mix of field and some remote planning.

Key Responsibilities

• Install, commission, and maintain electrical systems and equipment at customer locations.
• Diagnose and resolve complex technical issues through effective troubleshooting methods.
• Provide on-site technical assistance and training to customers and end-users.
• Perform routine preventative maintenance and upgrades on electrical systems.
• Prepare detailed service reports, including findings, actions taken, and recommendations.
• Collaborate with the engineering and sales teams to provide customer solutions.

Requirements

• National Diploma or Bachelor's degree in Electrical Engineering.
• 3-5 years of experience in a field service or technical support role for electrical systems.
• Proficiency in troubleshooting industrial electrical equipment , including motors, drives, and control systems.
• Excellent diagnostic skills and ability to work independently on-site.
• Strong communication and customer-facing skills.
• Willingness to travel extensively and work within a hybrid schedule.

Benefits

• Competitive salary plus field service incentives and travel allowances.
• Comprehensive health, dental, and vision benefits package.
• Company vehicle provided for field service duties.
• Extensive training on new technologies and products.
• Opportunity to work with a diverse range of clients and applications.