Elderly Care Navigator

Placements24; Durban; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Specialized geriatrics training

Medical and dental insurance

Paid time off

EAP

Retirement planning assistance

Team-based environment

Job summary

Placements24 in Durban, KwaZulu-Natal is seeking an Elderly Care Navigator to join their team. The role focuses on connecting seniors and families with services, coordinating medical and home-care options, and ensuring dignified support.

The ideal candidate has a gerontology or related qualification, at least 3 years of elderly-care experience, excellent communication, and strong organizational skills. A valid driver's license and reliable transportation are required.

Qualifications

• A relevant qualification in Gerontology, Social Work, Nursing, or a related healthcare field.
• Minimum of 3 years of experience working with the elderly, preferably in a care coordination or navigation role.
• Thorough knowledge of geriatric care needs and resources in Durban, KwaZulu-Natal.
• Excellent communication, interpersonal, and empathetic listening skills.
• Strong organizational and time-management abilities.
• Ability to work effectively independently and as part of a multidisciplinary team.
• Proficiency in electronic health records (EHR) systems and standard office software.
• Patience, compassion, and a genuine dedication to serving seniors.
• Valid driver's license and reliable transportation.
• Willingness to undergo background checks and provide professional references.

Responsibilities

• Conduct comprehensive assessments of elderly clients' needs, including physical, social, and emotional well-being.
• Develop personalized care plans in collaboration with clients, families, and healthcare professionals.
• Coordinate and facilitate access to medical services, home care, and therapeutic programs.
• Provide information and guidance on available community resources, such as senior centers and support groups.
• Monitor client progress and adjust care plans as necessary.
• Act as a liaison between clients, families, healthcare providers, and other service agencies.
• Offer emotional support and companionship to clients and their families.
• Educate families on elder care options and management strategies.
• Maintain accurate and confidential client records and documentation.
• Organize social activities and community engagement events for seniors.

Skills

Empathetic listening

Communication skills

Organizational skills

Time management

Independent work

Team collaboration

EHR proficiency

Driver's license

Education

Gerontology qualification

Social Work

Nursing

Tools

EHR systems

Office software

Job description

About the Role

Our client is seeking a compassionate and organized Elderly Care Navigator to join their team in Durban, KwaZulu-Natal. This role is dedicated to ensuring that senior citizens receive the highest quality of care and support, enabling them to live fulfilling lives with dignity. As an Elderly Care Navigator, you will be instrumental in connecting elderly individuals and their families with essential services, resources, and community programs available in Durban. The ideal candidate will possess a strong understanding of geriatric care, a compassionate demeanor, and excellent problem-solving abilities. We are committed to enhancing the quality of life for seniors in KwaZulu-Natal by providing comprehensive and personalized support. This position offers a unique opportunity to make a tangible difference in the lives of elders and their families. We aim to build a robust network of care and support, ensuring that every senior feels valued, respected, and well-cared for throughout their golden years. Your expertise will be crucial in achieving these vital objectives.

Key Responsibilities

• Conduct comprehensive assessments of elderly clients' needs, including physical, social, and emotional well-being.
• Develop personalized care plans in collaboration with clients, families, and healthcare professionals.
• Coordinate and facilitate access to medical services, home care, and therapeutic programs.
• Provide information and guidance on available community resources, such as senior centers and support groups.
• Monitor client progress and adjust care plans as necessary.
• Act as a liaison between clients, families, healthcare providers, and other service agencies.
• Offer emotional support and companionship to clients and their families.
• Educate families on elder care options and management strategies.
• Maintain accurate and confidential client records and documentation.
• Organize social activities and community engagement events for seniors.

Requirements

• A relevant qualification in Gerontology, Social Work, Nursing, or a related healthcare field.
• Minimum of 3 years of experience working with the elderly, preferably in a care coordination or navigation role.
• Thorough knowledge of geriatric care needs and resources in Durban, KwaZulu-Natal.
• Excellent communication, interpersonal, and empathetic listening skills.
• Strong organizational and time-management abilities.
• Ability to work effectively independently and as part of a multidisciplinary team.
• Proficiency in electronic health records (EHR) systems and standard office software.
• Patience, compassion, and a genuine dedication to serving seniors.
• Valid driver's license and reliable transportation.
• Willingness to undergo background checks and provide professional references.

Benefits

• A competitive salary package, reflecting your expertise and commitment.
• Opportunities for specialized training and professional development in geriatrics.
• Comprehensive medical and dental insurance coverage.
• Generous paid time off and company holidays.
• A compassionate and respectful work environment.
• The profound satisfaction of improving the lives of seniors in Durban.
• Retirement planning assistance.
• Employee Assistance Program (EAP) for confidential support.