E-commerce Analyst

Placements24; Bloemfontein; Remote; ZAR 761,000 - 1,269,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Fully remote

Professional development

Annual leave

Work from anywhere

Job summary

Placements24 is seeking an E-commerce Analyst to join a fully remote team. You will analyze large datasets, build dashboards, and translate data into actionable insights to improve online performance.

The role emphasizes web analytics, conversion optimization, and cross-functional collaboration to drive growth from any location. Responsibilities include KPI tracking, A/B testing analysis, customer segmentation, and forecasting, with strong emphasis on data accuracy and clear communication to

Qualifications

• Bachelor's degree in a quantitative field.
• Experience as an E-commerce/Data Analyst in online retail.
• Proficiency with web analytics tools and SQL.
• Experience with Tableau/Power BI is a plus.

Responsibilities

• Collect, clean, and analyze large datasets related to e-commerce operations, website traffic, customer behavior, and sales performance.
• Develop and maintain dashboards and reports to track KPIs for e-commerce.
• Utilize web analytics tools to monitor website performance and user journeys.
• Identify trends and provide insights for business improvement.
• Conduct A/B testing analysis and recommend optimizations.
• Support marketing and sales with data-driven insights for campaigns.
• Perform customer segmentation analysis to tailor strategies.
• Monitor competitor performance and market trends via data analysis.
• Assist in forecasting sales and inventory based on historical data.
• Communicate findings clearly to technical and non-technical audiences.
• Ensure data accuracy and integrity across reporting.

Skills

Statistical analysis

Analytical thinking

SQL

Web analytics

Data visualization

Communication

Remote work discipline

Education

Bachelor's degree in a quantitative field

Tools

Tableau

Power BI

Google Analytics

Adobe Analytics

Job description

About the Role

Our client, a dynamic online retailer, is seeking a meticulous and analytical E-commerce Analyst to join their fully remote team. This role is crucial for dissecting e-commerce data to identify trends, opportunities, and areas for improvement, ultimately driving strategic decisions and maximizing online performance. The ideal candidate possesses strong quantitative skills, a deep understanding of web analytics, and the ability to translate complex data into actionable insights for various stakeholders. You will work independently, leveraging your analytical prowess to enhance customer experience, optimize marketing campaigns, and boost conversion rates across the digital platform. This is an excellent opportunity for a data-driven professional to contribute significantly to business growth from any location.

Key Responsibilities

• Collect, clean, and analyze large datasets related to e-commerce operations, website traffic, customer behavior, and sales performance.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) for e-commerce.
• Utilize web analytics tools (e.g., Google Analytics, Adobe Analytics) to monitor website performance and user journeys.
• Identify trends, patterns, and anomalies in data to provide actionable insights and recommendations for business improvement.
• Conduct A/B testing analysis and provide recommendations for optimization of website elements, campaigns, and user flows.
• Support marketing and sales teams by providing data-driven insights for campaign planning and execution.
• Perform customer segmentation analysis to understand different user groups and tailor strategies.
• Monitor competitor performance and market trends through data analysis.
• Assist in forecasting sales and inventory needs based on historical data and market trends.
• Communicate findings and recommendations clearly and effectively to both technical and non-technical audiences.
• Ensure data accuracy and integrity across all reporting and analysis.

Requirements

• Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, Business Analytics, or a related quantitative field.
• Proven experience as an E-commerce Analyst, Data Analyst, or similar role with a focus on online retail.
• Strong proficiency in web analytics tools such as Google Analytics.
• Experience with data visualization tools (e.g., Tableau, Power BI) is a significant advantage.
• Solid understanding of statistical analysis and modeling techniques.
• Proficiency in SQL for data extraction and manipulation.
• Excellent analytical, problem-solving, and critical thinking skills.
• Ability to interpret complex data and present findings in a clear, concise manner.
• Strong attention to detail and commitment to data accuracy.
• Excellent written and verbal communication skills.
• Ability to work independently and manage time effectively in a remote setting.
• Experience with A/B testing and experimentation analysis.

Benefits

• Our client offers a competitive salary, commensurate with experience and the value you bring.
• Comprehensive health and retirement benefits are provided.
• The role is fully remote, offering maximum flexibility and work‑balance.
• Opportunities for professional development, including access to online courses and industry webinars, are available.
• Employees receive a generous annual leave allowance.
• This position allows you to work from anywhere, contributing to a forward‑thinking e‑commerce business and making a tangible impact through data‑driven insights.