Dynamics 365 CRM Consultant — Hybrid & Flexible

Zenzero Solutions Ltd; Milnerton; Híbrido; ZAR 540.000 - 860.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private Medical Insurance

Generous annual leave plus your生日 off

Flexible and hybrid working options

Enhanced pension contributions

Ongoing training and certification支持

Regular company social events

Clear career progression opportunities

Descripción de la vacante

Zenzero Solutions Ltd seeks a Dynamics 365 CRM Functional Consultant to join our Business Applications team in a hybrid role. You will collaborate with clients to understand challenges, design solutions, and deliver outcomes using Dynamics 365 Customer Engagement and the Power Platform.

You will gather requirements, lead workshops, and translate needs into scalable configurations across Sales, Customer Service, and related modules while staying current with Microsoft technologies.

Formación

• Proven experience delivering Microsoft Dynamics 365 CRM solutions in a functional consulting capacity.
• Strong knowledge of the Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Copilot capabilities.
• Experience gathering business requirements and translating them into effective, scalable solutions.
• Excellent stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences.

Responsabilidades

• Lead workshops and engage with stakeholders to capture business requirements and define solution roadmaps.
• Design and implement Dynamics 365 CRM and Power Platform solutions that solve real business challenges.
• Configure and optimise Dynamics 365 applications, including Sales, Customer Service, and related modules.
• Work alongside technical consultants, developers, and project teams to deliver successful client outcomes.
• Create solution designs, process documentation, and functional specifications.
• Support clients through the full project lifecycle, from discovery and design through to deployment and adoption.
• Advise customers on Power Platform best practices, integration strategies, and future product capabilities.
• Stay ahead of emerging Microsoft technologies and help drive innovation across our customer base.

Conocimientos

Dynamics 365 CRM

Power Platform

Stakeholder engagement

Requirements gathering

Consultative mindset

Herramientas

Power Apps

Power Automate

Power BI

Copilot capabilities

Descripción del empleo

Zenzero Solutions Ltd seeks a Dynamics 365 CRM Functional Consultant to join our Business Applications team in a hybrid role. You will collaborate with clients to understand challenges, design solutions, and deliver outcomes using Dynamics 365 Customer Engagement and the Power Platform.

You will gather requirements, lead workshops, and translate needs into scalable configurations across Sales, Customer Service, and related modules while staying current with Microsoft technologies.