Driver Onsite Supervisor | Gauteng | Permanent

Edge Executive Search Group; Germiston; On-site; ZAR 210,000 - 270,000; Full time

Job summary

Edge Executive Search Group is seeking an Onsite Driver Supervisor in Gauteng to lead a Driver Salesmen team in a high-volume FMCG bakery distribution environment. You will plan routes, monitor deliveries and ensure stock and cash reconciliation while maintaining customer service standards.

The role requires 3–5 years of operational FMCG experience with supervisory responsibilities, proficiency in Excel, and a valid driver’s licence.

Qualifications

• Matric/Grade 12 is essential.
• A National Diploma in Logistics, Supply Chain, Business Management or related field is advantageous.
• 3–5 years’ operational FMCG distribution experience.
• 1–2 years’ formal supervisory or team-lead experience with people-management responsibility.
• Experience managing a team in a high-volume operational environment.
• Experience with electronic T&A/WFM platforms such as Workday, SACO, Kronos or equivalent.
• Experience using handheld route or sales devices is advantageous.
• Strong cash-reconciliation and stock-control capability.
• Proficiency in Microsoft Excel.
• Valid Code 08/10 or EC driver’s licence; PrDP advantageous.

Responsibilities

• Plan and allocate daily delivery routes across the Driver Salesmen team.
• Monitor departure times, route execution, hit rates and on-time delivery.
• Oversee stock loading, returns, damages and stales.
• Ensure accurate end-of-day stock and cash reconciliation.
• Investigate discrepancies and escalate where necessary.
• Manage daily driver check-in/out processes.
• Monitor vehicle readiness and fleet safety compliance.
• Maintain depot housekeeping and operational standards.
• Act as first-line escalation for customer complaints and delivery issues.
• Resolve route, stock, cash and customer problems in real time.
• Manage attendance, leave and overtime via an electronic T&A/WFM system.
• Conduct discipline and performance conversations.
• Run daily gate meetings and team briefings.
• Provide coaching to Driver Salesmen through ride-alongs.
• Monitor team performance and support KPIs.
• Prepare and report on sales, service, stock and cash accuracy, attendance and other KPIs.

Skills

Route planning

People management

Stock & cash control

Decision making

Microsoft Excel

Driver's license

PrDP advantageous

Education

Matric / Grade 12

National Diploma in Logistics / Supply Chain

Tools

Workday

SACO

Kronos

Handheld devices

Job description

Driver Onsite Supervisor | Gauteng | Permanent

Lead from the front in a fast-paced FMCG environment where strong supervision directly impacts service, sales and operational performance. This is a hands‑on opportunity for an experienced team leader to take ownership of daily route execution, people management, stock and cash control.

The On‑Site Supervisor will oversee a team of Driver Salesmen operating within a direct‑store‑delivery model for a leading bakery business. Working from a single depot, the role is responsible for coordinating daily routes, ensuring accurate stock and cash reconciliation, maintaining customer service standards and resolving operational issues as they arise.

This is a first‑line supervisory position with genuine people‑management accountability. You will be expected to balance operational discipline with practical problem‑solving, ensuring the team starts each day prepared, executes routes effectively and meets required sales, service, attendance and compliance standards.

The successful candidate will join a well‑established FMCG bakery operation with a strong national market presence and a high‑volume distribution environment. The culture requires people who are accountable, resilient and comfortable making quick decisions while maintaining high standards of customer service, safety and operational control.

What You’ll Do

• Plan and allocate daily delivery routes across the Driver Salesmen team.

• Monitor departure times, route execution, hit rates and on‑time delivery.

• Oversee stock loading, returns, damages and stales.

• Ensure accurate end‑of‑day stock and cash reconciliation.

• Investigate stock or cash discrepancies and escal… where necessary.

• Manage daily driver check‑in and check‑out processes.

• Monitor vehicle readiness and basic fleet compliance, including licences, PrDP requirements and safety.

• Maintain appropriate depot housekeeping and operational standards.

• Act as the first‑line escalation point for customer complaints and delivery issues.

• Resolve route, stock, cash and customer problems in real time.

• Manage attendance, leave and overtime through an electronic T&A/WFM system.

• Conduct first‑line discipline and performance conversations.

• Run daily gate meetings and team briefings.

• Conduct ride‑alongs and provide practical coaching to Driver Salesmen.

• Monitor team performance and support achievement of operational KPIs.

• Prepare and report on sales, service, stock and cash accuracy, attendance and other relevant KPIs.

What You Bring

• Matric / Grade 12 is essential.

• A National Diploma in Logistics, Supply Chain, Business Management or a related field is advantageous.

• 3–5 years’ operational experience within FMCG distribution, route sales, bakery, direct‑store‑delivery or a comparable logistics environment.

• At least 1–2 years’ formal supervisory, team‑lead or acting‑supervisor experience with genuine people‑management responsibility.

• Experience managing or coordinating a team in a high‑volume operational environment.

• Working knowledge of electronic T&A/WFM platforms such as Workday, SACO, Kronos or equivalent systems.

• Experience using handheld route or sales devices is advantageous.

• Strong basic cash‑reconciliation and stock‑control capability.

• Good working knowledge of Microsoft Excel.

• A valid Code 08/10 or EC driver's licence.

• A PrDP is advantageous.

• Strong communication and escalation skills.

• The ability to make practical decisions quickly in a demanding operational environment.

What Success Looks Like

• Routes are planned effectively and teams depart on time.

• Delivery and service targets are consistently achieved.

• Stock, returns, damages, stales and cash are accurately controlled and reconciled.

• Operational discrepancies are identified quickly and appropriately resolved or escalated.

• Driver Salesmen are effectively supervised, coached and held accountable.

• Attendance, leave, overtime and performance matters are managed accurately and consistently.

• Customer complaints and delivery issues are resolved promptly.

• Daily and weekly operational reporting is accurate and timely.

• Fleet, safety, depot and compliance standards are maintained.

• The team operates with strong discipline, accountability and customer focus.