Dispatch Supervisor (12-Month Internship, Durban)

Kwikspace Modular Buildings Ltd; South Africa; On-site; ZAR 122,000 - 146,000; Full time

Job summary

Zimmer Biomet invites applications for a 12-month internship in our Durban, KwaZulu-Natal warehouse operations team. You will support daily activities including receiving orders, restocking shelves, picking/packing, inventory counts and timely dispatch, under supervision.

Reporting to the Warehouse Lead, you will gain hands-on experience with SAP, stock control, and dispatch processes, while rotating day/night shifts and weekends as required.

Qualifications

• Minimum 23 years experience in a dispatch, logistics, warehouse, or distribution environment.
• Strong computer literacy and ability to work with relevant dispatch and administrative systems.
• Good knowledge of local and long-distance routes for effective delivery planning.
• Previous experience coordinating and planning deliveries.
• Experience with receiving and dispatching goods and customer orders.
• Ability to complete GRVs (Goods Received Vouchers) accurately.
• Good stock control and stock-taking experience.
• Strong customer service and communication skills.
• Excellent organisational and time-management abilities.
• Previous experience supervising or managing a dispatch team.

Responsibilities

• Supervise, coordinate, and manage the daily activities of the dispatch team.
• Receive incoming goods and ensure that deliveries are checked, recorded, and processed correctly.
• Complete and process GRVs accurately and ensure received goods correspond with relevant documentation.
• Coordinate the accurate and timely dispatch of customer orders.
• Plan and schedule local and long-distance deliveries according to customer requirements, delivery priorities, vehicle availability, and route efficiency.
• Utilise knowledge of local and long-distance routes to develop effective delivery schedules and minimise delays and unnecessary travelling time.
• Coordinate with drivers and dispatch staff to ensure that deliveries are completed efficiently and on schedule.
• Provide exceptional customer service by responding to customer queries and resolving dispatch and delivery-related issues professionally.
• Liaise with customers, drivers, warehouse staff, and management to ensure smooth coordination of orders and deliveries.
• Monitor the loading and dispatching of goods to ensure orders are accurate, properly prepared, and dispatched safely.

Job description

Zimmer Biomet invites applications for a 12-month internship in our Durban, KwaZulu-Natal warehouse operations team. You will support daily activities including receiving orders, restocking shelves, picking/packing, inventory counts and timely dispatch, under supervision.

Reporting to the Warehouse Lead, you will gain hands-on experience with SAP, stock control, and dispatch processes, while rotating day/night shifts and weekends as required.