Dispatch Controller

H Systems (Pty) Ltd.; Mbombela (Nelspruit); On-site; ZAR 180,000 - 240,000; Full time

Job summary

H Systems (Pty) Ltd. is seeking a Warehouse Dispatcher to ensure the effective dispatch of goods in Mbombela (Nelspruit) from January 2027 onwards after the annual shutdown. The role focuses on logistics control, route planning, and accurate loading and unloading of deliveries, while maintaining compliant dispatch documentation.

You will support administration, inventory, and SHEQ management, working to ensure timely, accurate, and safe deliveries to customers and internal stakeholders.

Qualifications

• Control logistics function, ensuring all orders are dispatched timeously.
• Manage freight forwarders and ensure timeous collection from couriers.
• Route planning to optimise deliveries.
• Monitor, count & inspect the dispatch of goods for accuracy.
• Loading/offloading of vehicles and maintaining dispatch records.
• Adhere to health and safety requirements and PPE standards in the warehouse.

Responsibilities

• DISTRIBUTION CONTROL: Control logistics function, ensuring all orders are dispatched timeously.
• Route planning and dispatch quality control (delivery times, transport costs, efficiency).
• Prepare products for shipment and load them onto vehicles according to specifications.
• Ensure IBTRs (Inter-Branch Transfers) are completed per procedures and assist clients collecting stock.
• ADMINISTRATION: Ensure dispatch paperwork and PODs are submitted accurately and on time.
• WAREHOUSE ASSISTANCE: Maintain tidy stock locations, assist with deliveries, and conduct stock counts.
• SHEQ Integrated Management System: adhere to OHS Act, report unsafe conditions, and maintain health, safety and cleanliness.

Job description

The successful candidate will be required to start by January 2027, following our annual shut-down period.

JOB PURPOSE

• The core purpose of the role is to ensure the effective dispatch of goods according to company requirements.

KEY PERFORMANCE AREAS

• Distribution Control.
• Administration.
• Warehouse assistance.
• SHEQ Integrated Management System control.

MAIN RESPONSIBILITIES

• DISTRIBUTION CONTROL

  • Control logistics function, ensuring all orders are dispatched timeously, including:
  • Manage freight forwarders and ensure timeous collection from couriers.
    • Loading of Freight Forwarders Waybills.
    • Pre alerting the Freight Forwarders controllers, and the necessary staff, of what waybills are leaving.
    • Assisting with the tracing of waybills for Freight Forwarders.
  • Route planning.
  • Control dispatch quality, delivery times, transport costs and efficiency.
    • Ensure all picking slips are attended to timeously.
    • Prepare goods for dispatch.
    • Monitor, count & inspect the dispatching of goods to ensure orders are dispatched accurately.
    • Loading / offloading of vehicles.
    • Ensure vehicles are pre-loaded for early deliveries.
  • Prepare products for shipment or delivery.
  • Pack and load products onto vehicles according to company specifications.
  • Ensure dispatch accuracy as per picking slip, on time and in full.
    • Execute the most efficient and accurate loading and dispatching of all orders, as per picking slips.
  • Ensure IBTR’s (Inter-Branch Transfers) are completed as per company procedures.
  • Ensure clients who collect stock are assisted timeously and courteously and provided with accurate stock as per their order.
  • Ensure uptime of fleet to deliver on customer service requirements, including:
    • Preventative/ad hoc maintenance and readiness for unplanned downtime,
    • Ensure all vehicles are serviced as per service schedules.
    • Report all vehicle defects and services due to the Warehouse Supervisor.
  • Ensure all drivers comply with the Road Traffic Act.

• ADMINISTRATION

  • Always ensure effective dispatch administration:
    • PODs submitted to Admin timeously.
    • All dispatch paperwork is completed accurately.
  • Communicate labour requirements to Line Manager in advance, to ensure planning for stringent dispatch requirements.

• WAREHOUSE ASSISTANCE

  • Ensure that all stock is correctly and neatly located, binned, and maintaining a tidy display of the products.
  • Accompany drivers on deliveries to provide assistance with offloading or loading products at customer sites.
  • Conduct stock counts, as required.
  • Assist in another position if there is an operational constraint.
  • Assist with driving responsibilities, including driving a company vehicle, if hold a valid driver’s license.
    • Comply with all traffic laws and follow safe driving practices while operating a company vehicle.
    • Loading and unloading deliveries.
    • Maintain accurate records of deliveries and ensure all relevant paperwork is signed and returned.
    • Provide excellent customer service.
  • Perform regular cleaning tasks to maintain a clean, tidy, and sanitary warehouse environment.
    • sweeping floors.
    • dusting surfaces.
    • removing debris.

• SHEQ INTEGRATED MANAGEMENT SYSTEM CONTROL

  • Ensure adherence to the OHS Act.
    • Take reasonable care for the health and safety of themselves of other persons.
    • Co-operate with the employer to enable prescribed duties or requirements to be complied with.
    • Carry out any lawful order given and obey the health and safety rules and procedures.
    • Report any unsafe or unhealthy situation to the employer.
    • Report any incident to the employer.
    • Comply with health and safety processes.
  • Ensure the warehouse maintains and complies with standards of health and safety, and hygiene always.
    • Always maintain high standards of housekeeping.
    • Ensure PPE is always worn in the warehouse.
  • Participate in any Integrated Management System activities as required.
  • Identify and report opportunities for improvement, Non-Conformances, and Incidents in area of responsibility.
  • Ensure adherence to all company policies and procedures.
  • Always maintain a high level of customer service levels standards.