Director of Operational Excellence

Placements24; Mossel Bay; Hybrid; ZAR 1.200.000 - 2.400.000; Vollzeit

Benefits dieser Stelle

Executive bonus

Health, dental, and vision insurance

Retirement plan

Paid time off & sabbatical

Remote-friendly culture

Home office setup

Annual performance incentives

Relocation assistance (Mossel Bay)

Zusammenfassung

Placements24 seeks a Director of Operational Excellence for a fully remote role serving a leading financial services institution. The incumbent will drive an enterprise-wide framework, champion Lean Six Sigma, and lead large-scale transformation from the Mossel Bay hub.

The position emphasizes strategic leadership, remote collaboration, and measurable improvements in efficiency and quality. The ideal candidate has a Master's degree, a Black Belt (Master Black Belt preferred), 10+ years in

Qualifikationen

• Master's degree in Business Administration, Engineering, or related field.
• Black Belt in Lean Six Sigma is mandatory; Master Black Belt preferred.
• 10+ years in operational excellence or process improvement with leadership roles.
• Proven track record leading large-scale transformation initiatives.
• Experience in financial services and remote/distributed work is a plus.

Aufgaben

• Develop and lead the operational excellence strategy and roadmaps.
• Champion Lean Six Sigma across the organization.
• Identify and drive process improvements to boost efficiency and quality.
• Lead cross-functional teams on complex improvement projects.
• Establish and monitor KPIs to track impact.
• Coach employees on operational excellence tools and techniques.
• Communicate progress to senior leadership.
• Manage relationships with external consultants and vendors.
• Foster a culture of continuous improvement in a remote workforce.

Kenntnisse

Leadership

Change management

Strategic thinking

Analytical skills

Communication skills

Process improvement

Lean Six Sigma

Ausbildung

Master's degree in Business Administration, Engineering, or related field

Jobbeschreibung

About the Role

Our client, a leading financial services institution, is seeking a highly accomplished Director of Operational Excellence to join their team. This fully remote position is designed for a strategic leader who can drive significant improvements in efficiency, quality, and customer satisfaction across the organization. You will be responsible for developing and implementing a comprehensive operational excellence framework, leveraging methodologies such as Lean Six Sigma. The ideal candidate will have a proven track record in transforming complex operational environments and fostering a culture of continuous improvement. This role requires exceptional leadership, analytical skills, and the ability to influence stakeholders at all levels. If you are passionate about driving transformative change and thrive in a remote-first, innovative environment, this is an unparalleled opportunity to shape the future of our client's operations from their Mossel Bay hub.

Key Responsibilities

• Develop and lead the implementation of the company's operational excellence strategy and roadmap.
• Champion Lean Six Sigma principles and methodologies across the organization.
• Identify and drive process improvement initiatives to enhance efficiency, reduce waste, and improve quality.
• Lead cross-functional teams in the execution of complex improvement projects.
• Establish and monitor key performance indicators (KPIs) to track progress and measure the impact of initiatives.
• Develop training programs and coach employees on operational excellence tools and techniques.
• Conduct process reviews and audits to identify areas for enhancement.
• Foster a culture of continuous improvement and innovation within the remote workforce.
• Manage relationships with external consultants and vendors as needed.
• Communicate progress and results to senior leadership and stakeholders.

Requirements

• Master's degree in Business Administration, Engineering, or a related field.
• Black Belt certification in Lean Six Sigma is mandatory; Master Black Belt is highly preferred.
• Minimum of 10 years of experience in operational excellence, process improvement, or related roles, with a significant portion in leadership positions.
• Proven experience in successfully leading large-scale transformation initiatives.
• Deep expertise in Lean, Six Sigma, Kaizen, and other continuous improvement methodologies.
• Exceptional analytical, problem-solving, and strategic thinking skills.
• Outstanding leadership, influencing, and change management capabilities.
• Excellent communication and presentation skills, with the ability to engage diverse audiences.
• Experience working in the financial services industry is a strong asset.
• Demonstrated success in a fully remote or distributed work environment.

Benefits

• Highly competitive salary and executive bonus structure.
• Comprehensive health, dental, and vision insurance.
• Generous retirement savings plan.
• Significant paid time off and sabbatical opportunities.
• Opportunities for global collaboration and professional development.
• A flexible and empowering remote work culture.
• Access to advanced analytics and reporting tools.
• Company-provided resources for home office setup.
• Annual performance-based incentives.
• Relocation assistance (if applicable to Mossel Bay region).