Director of Digital Operations Transformation

Placements24; Sandton; Hybrid; ZAR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Private healthcare

Life insurance

Retirement plan

Fully remote

Professional development budgets

Performance bonuses

Job summary

Placements24 seeks a visionary Director of Digital Operations Transformation to lead a remote-first strategy aimed at optimizing operational processes through cutting-edge digital solutions. This executive role requires deep knowledge of digital tech, operational frameworks, and a proven ability to drive large-scale transformation.

Based remotely, you will shape how our client leverages technology to enhance efficiency, scalability and customer experience across all operations, collaborating

Qualifications

• Master's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Minimum of 10 years of experience in operations management or IT leadership with a strong emphasis on digital transformation and strategy.
• Proven track record of leading and implementing digital transformation programs in large organizations.

Responsibilities

• Define and execute the company's digital operations transformation strategy, with a focus on remote enablement.
• Lead the evaluation, selection, and implementation of digital technologies and platforms to optimize operations.
• Oversee the redesign and automation of key business processes to improve efficiency and reduce manual intervention.
• Manage cross-functional teams involved in digital transformation projects, ensuring alignment and successful delivery.
• Develop and track KPIs to measure the impact of digital initiatives on operational performance.
• Foster a culture of innovation and continuous improvement in digital operational practices.
• Collaborate with IT, engineering, and business unit leaders to ensure seamless integration of digital solutions.
• Manage project budgets, resources, and timelines effectively for all transformation efforts.
• Stay abreast of emerging digital trends and technologies relevant to operations.
• Ensure the scalability, security, and reliability of digital operational systems.

Skills

Digital transformation

Leadership

Cloud computing

AI/ML

Change management

Education

Master's degree

Tools

Cloud platforms

Data analytics tools

Agile methodologies

Job description

About the Role

Our client, a pioneering technology firm, is seeking a visionary Director of Digital Operations Transformation to lead their remote-first strategy for optimizing operational processes through cutting-edge digital solutions. This executive role demands a leader with a deep understanding of digital technologies, operational frameworks, and a proven ability to drive large-scale transformation initiatives. Based remotely, you will be instrumental in shaping how our client leverages technology to enhance efficiency, scalability, and customer experience across all operational domains. You will collaborate with global teams, champion innovation, and ensure our operational infrastructure is robust and future-ready. This is a unique opportunity to architect and implement digital strategies that redefine operational excellence in the tech industry, with the flexibility to work from anywhere.

Key Responsibilities

• Define and execute the company's digital operations transformation strategy, with a focus on remote enablement.
• Lead the evaluation, selection, and implementation of digital technologies and platforms to optimize operations.
• Oversee the redesign and automation of key business processes to improve efficiency and reduce manual intervention.
• Manage cross-functional teams involved in digital transformation projects, ensuring alignment and successful delivery.
• Develop and track key performance indicators (KPIs) to measure the impact of digital initiatives on operational performance.
• Foster a culture of innovation and continuous improvement in digital operational practices.
• Collaborate with IT, engineering, and business unit leaders to ensure seamless integration of digital solutions.
• Manage project budgets, resources, and timelines effectively for all transformation efforts.
• Stay abreast of emerging digital trends and technologies relevant to operations.
• Ensure the scalability, security, and reliability of digital operational systems.

Requirements

• Master's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Minimum of 10 years of experience in operations management or IT leadership, with a strong emphasis on digital transformation and strategy.
• Proven track record of successfully leading and implementing digital transformation programs in large organizations.
• Deep understanding of cloud computing, AI/ML, automation, data analytics, and other digital technologies.
• Exceptional leadership, strategic thinking, and change management skills.
• Excellent communication, presentation, and stakeholder management abilities.
• Experience working in a remote-first or distributed team environment.
• Strong financial acumen and experience managing large project budgets.
• Ability to translate complex technical concepts into actionable business strategies.
• Experience in agile methodologies and project management is essential.

Benefits

Our client offers an industry-leading salary, significant performance-based bonuses, and a comprehensive executive benefits package including private healthcare, life insurance, and a substantial retirement fund. This is a fully remote position, offering unparalleled flexibility and the opportunity to work from any location. We provide substantial budgets for professional development, including training, conferences, and certifications. Join our innovative team and lead the charge in digital operational transformation for a globally recognized technology leader.