Digital Banking Solutions Consultant

Nedbank; Benoni; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Nedbank is seeking a client-focused professional in Benoni to educate clients on self-service digital solutions and service their accounts while driving sales and market share. The role emphasizes building client trust and delivering financial solutions with a client-first mindset.

Essential qualifications include a Diploma and a preferred FAIS qualification, with 1–2 years in retail or banking client service.

Qualifications

• Diploma or equivalent required.
• FAIS Approved Qualification preferred.
• 1-2 years in retail/banking client service or sales is expected.

Responsibilities

• Respond to client needs by offering the right service and solution.
• Educate clients on subscribing and servicing their accounts.
• Build client trust and maintain client relationships through proactive service.
• Facilitate the sales process and cross-sell where appropriate.
• Ensure compliance with Nedbank policies and regulatory requirements.

Job description

Nedbank is seeking a client-focused professional in Benoni to educate clients on self-service digital solutions and service their accounts while driving sales and market share. The role emphasizes building client trust and delivering financial solutions with a client-first mindset.

Essential qualifications include a Diploma and a preferred FAIS qualification, with 1–2 years in retail or banking client service.