DevOps Support Engineer

Networkers International SA; Cape Town; On-site; ZAR 450,000 - 750,000; Full time

Job summary

Networkers International SA in Cape Town is seeking a skilled Support Engineer to join a collaborative team. You will provide 2nd level support on internal systems and work with development teams to resolve issues.

The role requires a strong IT background with 5+ years in a similar role and proficiency in C#.Net, TSQL, SSIS/SSRS, and SharePoint. You will contribute to automation, root cause analysis, and ongoing system reliability.

Qualifications

• Relevant tertiary IT degree/diploma or equivalent.
• 5+ years’ experience in a similar role.
• MCF
• C#.Net, TSQL, SSIS, SSRS
• K2 and SharePoint advantageous
• Agile experience

Responsibilities

• 2nd level support on internal systems and integration incidents and queries.
• Collaborate with development teams to resolve advanced issues.
• Root cause analysis.
• Configure and maintain in-house schedules and scripting.
• Manage integration, manageability and sustainability of hosted or procured system applications.
• Maintain system components and ensure reliability.
• Automate and implement processes.
• Input on design (technical specs) and SDLC/change control.
• Rotational standby.

Skills

C#.Net

TSQL

SSIS

SSRS

K2

SharePoint

Agile

Education

Relevant tertiary IT degree/diploma or equivalent

Job description

Support Engineer

My client is passionate about enhancing people’s lifestyles and has been in business for 25 years. If you’re looking to work in a collaborative and impactful environment, where they’re not afraid if the status quo is challenged, then this could be a great move for you.

They are looking for a Support Engineer to join their great team.

Duties & Responsibilities

• 2nd level support on internal systems and integration incidents and queries
• Working with the development teams to resolve more advanced issues
• Root cause analysis
• Configure and maintain in-house schedules and scripting
• Manage integration, manageability and sustainability of hosted or procured system applications
• Maintain system components and ensure reliability
• Automate and implement processes
• Giving your input
• Managing design (technical specs), building, manageability and sustainability of ‘in-house’ applications (SDLC, change control, capacity and performance planning etc.) and components
• Rotational standby

Desired Experience & Qualification

• Relevant tertiary IT degree/diploma or equivalent
• 5+ years’ experience in a similar role
• MCF
• C#.Net
• TSQL
• SSIS, SSRS
• K2 (advantageous)
• SharePoint (advantageous)
• Agile
• Experience in working with complex teams/environment, i.e. Multi-tier solutions (in-house and external partners)