Depot Administrator - On-site with Growth Prospects

Mirna Butler Recruitment; Gqeberha; On-site; ZAR 78,000 - 112,000; Full time

Benefits offered by this job

On-site in Eastern Cape

Professional development

Collaborative team environment

Job summary

Mirna Butler Recruitment in the Eastern Cape recruits a Depot Administrator for a dynamic logistics organization. You will relentlessly ensure POD documentation accuracy, capture orders and data, and manage invoice verification across multiple systems, delivering timely information to drivers and customers.

The role emphasizes organized administration, precise filing, strong communication, and a proactive approach to resolving discrepancies.

Qualifications

• Minimum 1 year experience in a similar admin or logistics role.
• Strong organizational skills with the ability to manage multiple tasks.
• Excellent customer service and communication skills.
• Proficiency in Microsoft Excel, Outlook, and Word.
• Capable of managing data capturing and record keeping accurately.
• A valid driver’s licence and own reliable vehicle are essential.

Responsibilities

• Receive, verify, capture, and process Proof of Delivery (POD) documentation, ensuring completeness and accuracy.
• Follow up on missing, incomplete, or incorrect documentation with drivers, warehouse staff, and customers.
• Maintain precise records of outstanding PODs, taking ownership of the process through to resolution.
• Ensure all documentation is correctly filed and readily accessible.
• Escalate unresolved documentation issues to management.
• Accurately capture customer orders and operational data onto relevant systems and spreadsheets.
• Maintain up-to-date records, ensuring all information is captured before cut-off times.
• Process invoices across multiple warehouse management and invoicing systems, verifying against supporting documents.
• Identify and resolve invoice discrepancies proactively.
• Monitor outstanding invoice documentation and liaise with relevant parties to obtain necessary information.
• Handle customer enquiries professionally via phone and email, responding to queries related to deliveries, orders, PODs, invoices, and operational matters.
• Investigate and gather information for queries, ensuring timely follow-up and escalation when necessary.
• Foster professional working relationships with customers, drivers, warehouse personnel, and internal departments.
• Answer and direct incoming calls, serving as the first point of contact for visitors and callers.
• Process and maintain vehicle-related administrative documentation, including capturing and verifying driver trip sheets.

Skills

Organizational skills

Customer service

Microsoft Excel

Microsoft Outlook

Microsoft Word

Data entry / data capturing

Communication skills

Driver's license

Tools

Warehouse management systems

Job description

Mirna Butler Recruitment in the Eastern Cape recruits a Depot Administrator for a dynamic logistics organization. You will relentlessly ensure POD documentation accuracy, capture orders and data, and manage invoice verification across multiple systems, delivering timely information to drivers and customers.

The role emphasizes organized administration, precise filing, strong communication, and a proactive approach to resolving discrepancies.